DEX Imaging · 7 hours ago
Customer Service Representative ** ONSITE**
United States
Full-time
Remote
Entry Level
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Responsibilities
Talks with customers by phone or email and receives orders for supplies and services
Provides timely and accurate information for incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures.
Works closely with the credit department to resolve credit hold situations
Performs problem Solving when needed
Helps customers with billing or service concerns
Provides timely feedback to the company regarding service failures or customer concerns
Qualification
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Required
High School Diploma or Equivalent
Some telephone experience
Completes additional tasks and assignments as requested by Tier 1 Call Center Manager
Preferred
Call Center experience a plus
Company
DEX Imaging
Create a privately-held dealership that focuses solely on quality service .
Founded in 2002
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-04-23Acquired
Leadership Team
Bill Wosilius
President, Technology Solutions
Recent News
Business Journals
2023-05-22
Company data provided by crunchbase
