The Job Network · 2 days ago
Tax Expert - CPA or EA - Work from Home
Wilmington, DE
Part-time
Remote
Mid Level
3+ years exp
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Responsibilities
Help TurboTax Business customers who are working on their tax returns or have delegated their tax returns with:
Tax advice
Full Service Business return preparation and signature
Product/software inquiries
Tax calculations
Filing tax extensions
Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your extensive knowledge and expertise in the field of business tax preparation and books to tax accounting entries.
Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation
Document customer interactions
Work continuously toward meeting company key performance metrics and Big Bet Goals.
Participate in pilot testing, projects, and experience validations, as needed.
Qualification
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Required
Strong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.
Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney
Minimum of 2 seasons of personal Tax Preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred
Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
Must possess an active Preparer Tax Identification Number (PTIN).
Commit to a minimum schedule of at least 20 hours/week (minimum 4 hour shift increments) throughout the tax season
Working knowledge of Circular 230.
Proficient with technology; solid knowledge of computer operations and software.
Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
Excellent verbal and written communication skills
Critical thinking, problem solving, research skills, and determination.
Ability to work in a fast-paced environment with minimal supervision.
Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work.
Preferred
Bookkeeping experience with books to tax preparation is strongly preferred.
Experience preparing Business Tax returns for service industry customers strongly preferred.
Company
The Job Network
TheJobNetwork is a leading recruitment advertising network that connects employers and qualified talent across hundreds of trusted local and niche publisher job sites that are powered by RealMatch, Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
