Novonesis · 6 hours ago

Key Account Manager - Human Probiotics

West Allis, WI

Full-time

Remote

Mid Level

3+ years exp

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Biotechnology

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Responsibilities

Meeting and or exceeding pre-defined sales targets (usually the budget)

Executing Global or Regional pricing strategies

Positioning Novonesis in the market place as a trustworthy, flexible, and knowledgeable probiotic supplier

Managing and developing existing customer relationships

Driving commercial agreement discussions with the support of RSD and Legal

Responsible for TM agreement and compliance

Being the voice of the customer and the one responsible for managing the customer expectations and goals in cross-functional development activities initiated by the customer

Creating and managing account strategy

Executing the Human Health & Nutrition Regional and Global product line strategies within customer base

Managing customer projects through SalesForce or customer request process

Providing updates and estimates on a timely basis

Utilizing Salesforce for call/meeting recaps, campaigns, cases and internal communications

Securing feedback from the market and customers on global product line, marketing activities, pricing, and value chain issues

Securing that market, industry and competitor information is captured, organized, and communicated to RSD and HND HQ

Participating in Global and Regional sales meetings as well as trade shows

Qualification

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Sales experienceDietary supplement experienceOTC market experienceSalesForceCustomer relationship managementAccount strategyMarket feedback analysisGlobal strategy executionTrade show participationCross-functional collaboration