ServiceNow · 8 hours ago

Senior Process Engineer - Federal

Santa Clara, CA

Full-time

Remote

Mid, Senior Level

$122K/yr - $206K/yr

3+ years exp

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Business Process Automation (BPA)Cloud Management

Growth Opportunities

No H1B

U.S. Citizen Only

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Responsibilities

Support and/or participate in improving how we support new or updated services and infrastructure to increase productivity and enhance the end-user experience and our internal systems.

Process improvement efforts include identifying and removing waste within our internal processes and executing operational improvement opportunities that will delight our internal and external customers.

Aid Security and Compliance teams engaged in Audit, Documentation, Training, Risk Assessment and other Security and Compliance related deliverables.

Build relationships within our own team, and with our partner teams to collaborate, design and develop innovative approaches, capabilities, and superior solutions for Operational support ranging from simple to complex in a fast-paced rapidly growing technical environment.

Develop key performance indicators to measure success within technical domain.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Project CoordinationProcess ImprovementCloud InfrastructureProgram ManagementTechnical Operations SupportOperations AnalysisITIL V3Six SigmaLeanOrganizational Change ManagementProblem ManagementData Governance