Augusta Hitech · 6 hours ago
IT Business Systems Analyst Lead
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Responsibilities
Determines and documents customer business requirements through formal Business Analysis processes.
Comprehensively documents business requirements within functional and technical specifications by writing detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
Helps evaluate the impact of corporate initiatives, goals, and vision upon existing application modules; recommends ways to improve or best utilize corporate information to support the actualization of corporate objectives based on the understanding of the current business process.
Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer systems.
Provides functional/conceptual/logical design documents/data models, building applicable business case models, preparing and/or implementing UAT scenarios and facilitate UAT testing as documentation of program development.
Ensures continuous user involvement in the analysis, development, and implementation process of new applications, enhancements, and fixes through the organization of cross-functional meetings and working with the Project Manager to follow project plans, convey accurate project status, and identify issues and risks.
Supports the operations and finance systems, including implementation, troubleshooting, maintenance, and support of existing applications.
Creates and maintains documentation on the system/applications used by the department.
Coordinates projects from development through implementation, working with their organization’s IT workers, as well as clients, vendors, and consultants.
Assists managers by providing solutions input in response to operational and strategic needs including research, investigation and making recommendations on new solutions or replacement systems/applications.
Directs or assists in the development of new or revised training materials, and training schedules.
Assists the software developers in the resolution of work problems related to flow charts, project specifications, or programming.
Works with the DBA to provide business analysis on troubleshooting data-related production issues, as well as tests and deploys approved solutions following the existing release management process.
May work with end users and other ITS personnel to evaluate packaged software.
May represent our company at vendor focus or user group meetings.
May serve as contact point for technical issues between vendor and our company or with business users within the company.
Mentors less experienced BAs, reviews work and provides guidance.
Qualification
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Required
Education - College degree, preferably a B.S. in Information Systems, Computer Science, or a degree with Clinical focus from an accredited college or university or equivalent experience in programming in a distributed computing environment or clinical/healthcare experience
Experience - 10 or more years of work experience in business or systems analysis within the IT development field, with three (3) of those years in the healthcare industry; OR any combination of academic education, professional training, or work experience that demonstrates the ability to perform the duties of the position.
Workers’ Compensation or Healthcare experience including knowledge of provider coding, billing, contracting, and claims administration practices.
Critical skills include excellent interviewing, facilitation, organization, project management, analytical and problem solving, mentoring and strong verbal communications and documentation writing abilities.
Strong customer service skills and prior experience supporting internal customers.
Good presentation skills and the ability to provide end-user training.
Ability to make judgments, decisions, and suggestions for procedural improvements.
Ability to handle fast-paced workflow and multi-task.
Flexible to meet changing needs and multiple tasks.
Excellent follow-through skills with strong attention to detail.
Strong ability to develop, understand and translate detailed requirements documentation from business client requirements.
Adaptive and open to frequent changes in work environment and prioritization.
Able to manage multiple competing deadlines.
Efficiently able to work independently and as part of a team.
Familiar with advanced IT concepts, IT policies, service-oriented architecture, and web services.
Good knowledge of EDI X12 transactions like 837, 835, 276/277, 997/999. Working knowledge of EDI translation software packages. Good understanding of EDI transaction sets, data mapping, and organization.
Good understanding of relational SQL and experience with SQL Server, DB2, or Oracle.
Enhanced knowledge of database structure and design.
Thorough understanding of the Software Development Life Cycle, change management, and SCRUM/Agile processes.
Good knowledge of Word, Excel, Visio, and PowerPoint.
Familiarity with JSON and XML.
Enhanced knowledge of software quality assurance methodology and practice.
Understanding of systems and applications with the ability to learn managed healthcare systems, analyze data, and solve problems.
Basic knowledge of software programming languages like Python, Java, .Net or JavaScript.
Preferred
EDI experience preferred.