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Company

Birlasoft · 2 days ago

Project Lead-App Development

Jersey City, NJ

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

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Software

H1B Sponsor Likely

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Responsibilities

Use Scrum and Project Management disciplines to execute Customer Remediation Policy within the remediation process and workflow.

Accurately identify populations of customers that require remediation and consult with all applicable stakeholders to ensure calculations of applicable refunds, account adjustments, credit bureau updates, or any other defined customer resolution are expertly documented and validated within the remediation process.

Create, contribute, and consult with Data Analytics and process SMEs on development of each remediation analytical data strategy which may include multiple impact scenarios while also working independently to resolve obstacles across matrixed processes and data sources.

Collaborate and consult with peers, colleagues, 3rd parties, and all levels of management and executives to resolve obstacles and achieve remediation goals within the time constraints of the remediation policy and workflow.

Partner with Process Owners, Compliance, Legal, and the Remediation Center of Excellence (COE) in establishing procedures and resolution requirements to ensure accurate and timely delivery with regulatory and compliance standards.

Communicate with tact and diplomacy to influence decisions and gain buy in with various levels of leadership on a regular basis.

Demonstrated executive presence and experience preparing materials and facilitating presentations to senior leadership

Identify defects, process breakdowns, assist in investigation, solution and escalation.

Perform other duties and/or special projects as assigned.

Working knowledge MS Excel, PowerPoint, SharePoint features to include use and design of workflows and libraries.

Demonstrated organization and time management skills.

Excellent interpersonal, analytical, organizational, written and verbal communication skills.

Ability to make decisions based on quantitative analysis and creative thinking.

Strong self-starter balanced with desire to achieve team goals.

Ability to handle sensitive issues with uncompromising integrity and confidentiality.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Scrum MasterUI project managementData AnalyticsBusiness AnalysisAgile/Scrum experienceFinancial services experienceProject ManagementRisk managementLogic based decision-makingProgramming experienceComplianceRemediation processesStatistical techniquesQuery toolsExcelPowerPointSharePoint

Required

Scrum Master with experience in managing UI (User experience) projects

10+ years of Business Analysis, Project Requirements Development, Initiative Management, Agile/Scrum Experience, Project Management experience, or similar and applicable experience

3+ years’ experience in a financial services industry: data analytics consulting, technology and/or operations, compliance, risk management, process consulting or similar and applicable experience

10+ years of overall work experience

Can demonstrate knowledge and experience with logic based decision-making systems, risk management practices, or basic programming experience

Knowledge of data analytics practices, consulting and constructing data plans and waterfalls

Ability to work in US times 8a – 5p Monday through Friday EST

Must be flexible to work weekends, early mornings, and late evenings as dictated by project needs

Working knowledge MS Excel, PowerPoint, SharePoint features to include use and design of workflows and libraries

Demonstrated organization and time management skills

Excellent interpersonal, analytical, organizational, written and verbal communication skills

Ability to make decisions based on quantitative analysis and creative thinking

Strong self-starter balanced with desire to achieve team goals

Ability to handle sensitive issues with uncompromising integrity and confidentiality

Preferred

Bachelor’s degree or 5+ years’ experience in a financial services setting managing customer remediation projects, remediation policy, compliance, validation, data analytics related to customer remediation policy and practices

BA, BSC, Consulting, programming background or understanding of logic based decision-making systems

Data Analytics Consulting background

Experience operating in a Scrum environment

Experience with Remediation and Issue management processes and procedures

Knowledge of analytics, modeling tools, statistical techniques and segmentation strategies

Experience with query tools

Company

Birlasoft

Glassdoor

3.6

Founded in 1995, Birlasoft is a Global IT Services provider and part of the 150 year old, multi-billion dollar CK Birla Group.

Founded in 1995

Noida, Uttar Pradesh, IND

10001+ employees

http://birlasoft.com

H1B Sponsorship

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2023 (147)

2022 (238)

2021 (257)

2020 (277)