65 applicants

Company

Stryker · 5 hours ago

Sales Support Representative (Remote)

Miami, FL

Full-time

Remote

Entry Level

$19.58/hr - $32.04/hr

2+ years exp

Maximize your interview chances

BiotechnologyHealth Care

Growth Opportunities

H1B Sponsor Likely

Insider Connection @Stryker

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Follow order entry process and provide proactive updates on order status to accelerate billing process

Provide phone support for inquiries from sales and healthcare professionals.

Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships

Process all work in accordance with relevant working practices and standard operating procedures.

Provide feedback and suggestions to improve service levels, internal processes and customer support methodology

Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment

Provide support beyond standard hours as needed if call volume and/or workload require additional time

Support Sales Department by providing answers to questions generated by telephone, e-mails and fax

Prepare product or service reports by collecting and analyzing customer information

Implement and support Quality initiatives throughout branch

Implement procedures to maintain accurate inventory records in the Enterprise Resource Planning (ERP) system through proper billing and replenishment processes

Additional duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer SupportOrder Entry ProcessEnterprise Resource Planning (ERP)Data Analysis

Required

2+ years of experience

High school diploma or equivalent

Participate in over-time work as needed/based on business need

Preferred

Bachelor’s degree

Benefits

Medical and prescription drug insurance

Dental insurance

Vision insurance

Critical illness insurance

Accident insurance

Hospital indemnity insurance

Personalized healthcare support

Wellbeing program

Tobacco cessation program

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

401(k) plan

Employee Stock Purchase Plan (ESPP)

Basic life and AD&D insurance

Short-term disability insurance

Company

Stryker

Glassdoor

4.1

Stryker is a medical technology company that offers products and services in orthopaedics.

Founded in 1941

Kalamazoo, Michigan, USA

10001+ employees

http://www.stryker.com/en-us/index.htm

H1B Sponsorship

Stryker has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (36)

2022 (76)

2021 (73)

2020 (69)