Zayo Group · 5 hours ago
Network Engineer II - Private
Oregon, United States
Full-time
Remote
Mid Level
$65K/yr - $86K/yr
3+ years exp
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Responsibilities
Design planning, record creation and order fulfillment of Zayo’s products throughout all Market Areas with a primary focus on design of Zayo’s growth products.
Basic understanding of network QOS, IP routing, Ethernet switching (including 802.11q, 802.11p, 802.3af), and packet and waves tagging mechanisms.
Work with Service Activation and Field Technicians when issues arise during pre-build and customer turn up activities.
Limited involvement in the Project Management for multi-site customer project orders.
Designs simple standard private wave or private data networks as per the customer requirements along with given a limited complexity level in the designs.
Provides direction in the circuit design function of the Engineering Department for orders with transport and facilities required to meet identified circuit requirements.
Reviews orders for technical correctness and clarifies any design related items back to the responsible departments.
Maintains specific customer commitments and deadlines in the Zayo Salesforce/MSS database. Provides order status updates on the order when necessary for the Project Management groups.
Correct and update orders as necessary. Tracks assigned orders to ensure they are being coordinated in a timely manner.
Provides support to field operations to resolve complex circuit provisioning problems; reviews and verifies complex technical data in an effort to resolve service or order issues.
Tracks the installation of circuits to ensure orders are completed within established guidelines. Updates and corrects orders when necessary.
Exercises interpersonal skills in working with both internal and external customers.
Performs other related duties or projects as assigned.
Manage workload to identify critical issues and prioritize those items that must be completed.
Work around obstacles and roadblocks within the circuit transport to obtain the priority required by Zayo to meet customer due dates. Shows initiative in getting work done.
Participate in operations-related projects, as needed.
Support manager for customer requirements as needed.
Serve as the interface between Zayo internal stakeholders to validate technical specifications related to the orders and help solve related issues in a timely manner.
Perform other miscellaneous duties, including staying abreast of technology and network solutions and cross training when needed.
Qualification
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Required
Bachelors’ degree in Telecommunications, Electrical Engineering, Computer Science/or experience.
Minimum of three (3) years telecommunications and/or data networking experience; Minimum of two (2) years design engineering experience preferred.
Requires the ability to meet inflexible deadlines; perform non-predictive multiple tasks; and handle customer conflict to a successful resolution.
Computer skills including experience using spreadsheet, word-processing database programs and typing.
Excellent verbal and written communication skills.
Working knowledge of routers and other data hardware.
Intermediate knowledge of Data Networking and telecommunications, including understanding of basic wavelength and packet service: EoF, 3rd party transport, Metro, long haul through our own and customer facing Networks. Products including, Private Wave, Private Data, Dedicated Internet, MPLS, VPLS, ISIS.
Experience using Microsoft Office and Google programs and project management software. Able to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions in controlled situations. Deal with some abstract but mostly concrete variables.
Preferred
Minimum of two (2) years design engineering experience preferred.
Benefits
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave
Company
Zayo Group
For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next.
1001-5000 employees
H1B Sponsorship
Zayo Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (9)
2021 (7)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Laura Littman
Chief of Staff to the CEO
Steve Smith
CEO
Recent News
Morningstar
2024-04-19
Company data provided by crunchbase
