Braintrust · 9 hours ago
Senior UX Designer - Generalist (Remote)
New York, United States
Contract
Remote
Senior Level
5+ years exp
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Responsibilities
Collaborate with cross-functional teams, including researchers, solutions architects, and product owners, to define and illustrate user flows using tools like Miro and Figma.
Design and develop user interface components, ensuring they meet usability and accessibility standards.
Create user flows at the feature level and translate insights into sketches, wireframes, and clickable prototypes when needed.
Work on configuring Salesforce Service Cloud to enhance usability for internal support teams and customer-facing products, leveraging your understanding of out-of-the-box limitations and configurations.
Partner with solutions architects to solve complex problems and translate them into usable components within Salesforce Service Cloud.
Facilitate ideation and flow analysis using Miro boards.
Troubleshoot and refine existing HCM solutions to improve the user experience for support representatives.
Maintain a focus on compliance and user-friendliness throughout the design process.
Qualification
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Required
5+ years of User Experience design experience in a corporate or agency context.
Proven experience with the Salesforce Service Cloud platform and a deep understanding of its out-of-the-box limitations and configurations.
Ability to take a roadmap feature from ideation to future state, effectively storytelling and creating user stories.
Strong core interaction design skills and knowledge of human-centered design methodologies.
Expert-level knowledge of user interface design guidelines and standards.
Excellent communication, presentation, and collaboration skills.
Ability to multitask and manage various parts of projects as needed.
Preferred
An online portfolio of UX design work that highlights your process and outcomes.
A positive and open attitude.
Ability to work cooperatively and communicate effectively.
Willingness to ask for help when needed from managers, leads, and domain experts.
Openness to feedback and ability to respond constructively.
A strong focus on creating a human-centered user experience.
Company
Braintrust
Braintrust is a blockchain-powered freelancer marketplace that connects skilled tech experts with clients.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$123.5MKey Investors
CoatueTrue Ventures
2021-12-09Undisclosed· $100M
2020-10-01Series Unknown· $18M
2020-09-01Seed· $0.5M
Leadership Team
Adam Jackson
Co-Founder
Gabriel Luna-Ostaseski
Co-Founder
Recent News
GlobeNewswire News Room
2024-12-12
2024-10-11
Company data provided by crunchbase
