Be an early applicantLess than 25 applicants

Company

Cigna Healthcare · 1 day ago

Accounts Receivable Analyst - Remote

United States Work at Home

Full-time

Remote

Mid Level

$23/hr - $34/hr

3+ years exp

Maximize your interview chances

Health CareMedical

Actively Hiring

Insider Connection @Cigna Healthcare

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Collaborates with matrix partners to identify, resolve and improve Accounts Receivable issues by utilizing claim knowledge, research and critical thinking skills

Routinely engages, consults and influences matrix partners to achieve service improvements and minimize contract interpretation

Drives root cause analysis trending related to accounts receivable resolution

Leads efforts to research system issues and identify appropriate solutions for the business operations

Manages escalated issues received through appropriate workflow tools

Communicates recommendations for changes to improve service as identified through root cause analysis

Communicates and educates internally regarding issues/trends to minimize errors and improve claim accuracy

Understands how contract set up and current business policies and technology will affect claim payment

Participates in meetings as needed to act as a Claim Subject Matter Expert

Provides education on AR processes to internal partners

May participate in or lead special project initiatives

Achieves and or exceeds Service Level Agreements

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ProclaimClaims administrationClaims processingExcelTask analysisRoot cause analysisCustomer interactionResource utilizationBig picture thinking

Required

Bachelor's degree or higher strongly preferred or equivalent work experience

3+ years of experience in claims administration and claim processing highly preferred

Advanced knowledge of Proclaim required

Solid Excel experience - VLOOKUP skills are required (formulas, filtering, formatting and concatenating skills are highly preferred)

Skills critical to this role include an intricate knowledge of current claim business practices, policies and procedures, the ability to link that knowledge to the multiple aspects of technology and the output of claim payment with the ability to navigate across business units to identify root cause

Skills to include time management, task analysis and breakdown and resource utilization

Understanding of the affect that the end result has on Provider satisfaction

Demonstrated ability to successfully interact with both internal and external customers at all levels

Demonstrated ability to take ownership of tasks/projects and perform work under minimal supervision with exceptional outcomes

Demonstrated ability to see the 'big picture' and understand how each phase of the claims payment process affects the end result and provider satisfaction