190 applicants

Company

Ferguson · 7 hours ago

Manager - Information Technology

United States

Full-time

Remote

Mid Level

$7,568.91/mo - $13,247.76/mo

3+ years exp

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H1B Sponsor Likely

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Responsibilities

Directly supervise a team of IT professional associates, with authority to make job status recommendations.

Analyze and make real time decisions on current conditions to best position the team to handle the incoming demand

Manage, mentor, and coach team members to build technical expertise and strong response protocols.

Promote a culture of collaboration, accountability, and continuous improvement within the team.

Support business objectives through prioritization and tracking of projects, the intake of new work initiatives and the streamlining of current responsibilities.

Serve as an escalation point for customer service-related issues and events.

Identify associate concerns, provide expectation guidelines to their teams and resolve concerns or conflicts as they arise.

Develop, implement and maintain processes and procedures which support IT strategic plans and the broader Ferguson plans as a whole

Approve budgeted expenditures within established limits or oversee a portion of an established budget. No expenditure budget-setting responsibilities.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Incident ManagementMicrosoft OfficeIT OperationsCoachingMobile Device ProficiencyMentoring

Required

Bachelor’s degree in Information Technology, Computer Science, or a related field

3-5 years of experience in IT operations, incident management, or a similar role.

Ability to organize and prioritize work effectively.

Strong written and verbal communication skills.

Proficiency in developing and delivering effective presentations to groups.

Ability to lead and motivate individuals and teams.

Proficiency in operating computers, tablets, and mobile devices.

Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).

Benefits

Health

Dental

Vision

Paid time off

Life insurance

401(k) with a company match

Mental health coverage

Gender affirming and family building benefits

Paid parental leave

Associate discounts

Community involvement opportunities

Company

Ferguson

Glassdoor

3.6

Since 1953, Ferguson has been a source of quality supplies for a variety of industries, each working together to help build better infrastructure, better homes and better businesses.

Founded in 1953

Newport News, Virginia, USA

10001+ employees

http://www.ferguson.com/

H1B Sponsorship

Ferguson has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)

2022 (5)

2021 (10)

2020 (9)