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Company

Sirva · 17 hours ago

Manager, Digital Policy Solutions/Rules (Virtual)

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Use the Sirva data taxonomy with the business naming standards and the consistent data definitions across the organization. Ensure adherence to the data taxonomy.

Works closely with internal stakeholders in IT, Client Strategic Partner team, Customer Experience and Operations team, Global Operations and Marketing to understand data consumption needs across the business as they apply to DPS/Rules.

Provide thought leadership and participate with projects that involve any of the upstream or downstream data flows and processes

Define and oversee DPS data governance processes for systems deploy to clients and customers.

Ensure all processes documented in DPS/Rules are in compliance to the process documentation; review regularly and update as needed.

Be the point of contact for DPS/Rules including escalation point for client concerns.

Refine the governance processes as needed as platforms evolve.

Identify areas of required improvement for the team and client relative to data and reporting.

Manage and monitor the client policies database on client inputs to ensure standard audit rules are met; approve new rules engine requests.

Monitor and ensure compliance of the standard set of Chart of Accounts and General Ledger codes. Incorporate any changes or updates into the DPS/Rules Engine.

Ensure client policies are effectively translated into the DPS/Rules Engine

Work closely with the PAS team to identify trends, opportunities for improvement and implement corrective action

Work closely with the Post payment audit team to review errors caused by Rules failures and implement corrective action

People leadership for one direct report initially.

Qualification

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Data GovernanceDatabase Structure PrinciplesSystem Requirements AnalysisBusiness Process MappingData Tools ProficiencyMicrosoft WindowsRelocation Industry Knowledge

Required

Bachelor’s degree in Computer Science, Business Information Systems, Statistics, Mathematics or related field, or equivalent experience is required

Minimum 5 years of experience contributing to the development and structure of an enterprise wide data governance organization and business processes

Experience working with structured and unstructured data sets. In-depth understanding of database structure principles

Experience gathering and analyzing system requirements

Highly attuned to privacy, confidentiality and security policies and procedures related to personal and other sensitive information

Strong understanding of business applications and process mapping and service level management

Strong communication ability to interact with both business stakeholders and technical teams, speaking the right language and communicating at the appropriate level of detail

Excellent oral and written communication skills. Proven ability to write concise communications, technical documentation, and presentations

Understand the concepts of data governance, being an advocate for the implementation and continuous application of governance principles and processes

Ability to work through change and work cohesively in a team environment

Solid problem solving/decision making skills, ability to prioritize

Curiosity and forthcoming with new ideas

Demonstrate exceptional attention to detail

Proficient in Microsoft Windows environment. Hands-on experience with at least 1-2 different data tools

You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation.