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Company

BlueAlly · 8 hours ago

Inside Sales Operations

Washington, DC

Full-time

Remote

Entry Level

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Cyber SecurityInformation Technology

Work & Life Balance

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Responsibilities

The Inside Sales Operations position supports multiple Outside Sellers across many customers to serve as the end-to-end point of contact.

Partner with Technical Architects and Business Development Managers (BDMs) to deliver IT solutions for client’s needs.

Manage the entire sales order process from Quote to Cash:

Understand the deal registration process for various OEMs.

Perform administration duties, including quote creation, purchase order management, handing returns, coordinate deliveries, and verifying sales forecasting pipeline.

Strategically manage pricing for best options based on stock levels and various promotions.

Learn basics around product/software warranty expirations and renewal options.

License management – review usage reports/invoices for proper processing.

Reporting, special projects, and tasks as requested by the BDMs.

Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data.

Participate in training; achieve certifications on an as needed basis.

Understanding client preferences and vendor requirements.

Relationship Building. Relationships are the key to success- not only with our customers but within our internal organization and vendor partners.

Nature of work requires increasing independence; receives guidance only on unusual complex problems or issues. Work review typically involves periodic review of output by supervisor and/or direct "customers" of the process.

Route incoming Professional Services or Managed Services requests.

Understanding of services order setup and billing needs.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales Order ManagementData AnalysisMicrosoft ExcelMicrosoft OutlookCustomer Relationship SkillsIT Products KnowledgeU.S. Federal Landscape UnderstandingRelationship BuildingProject Management

Required

Enthusiastic individual who is motivated, outgoing, and committed to providing excellent service to federal clients.

Ability to prepare quotes, process orders, provide order status, and communicate with agencies and FSIs.

Responsible for the overall execution of sales transactions and support of Outside Sellers with a customer-first mentality.

Partner with Technical Architects and Business Development Managers (BDMs) to deliver IT solutions for client’s needs.

Manage the entire sales order process from Quote to Cash.

Understand the deal registration process for various OEMs.

Perform administration duties, including quote creation, purchase order management, handing returns, coordinate deliveries, and verifying sales forecasting pipeline.

Strategically manage pricing for best options based on stock levels and various promotions.

Learn basics around product/software warranty expirations and renewal options.

License management – review usage reports/invoices for proper processing.

Reporting, special projects, and tasks as requested by the BDMs.

Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data.

Participate in training; achieve certifications on an as needed basis.

Understanding client preferences and vendor requirements.

Relationship Building with customers and internal organization and vendor partners.

Increasing independence; receives guidance only on unusual complex problems or issues.

Route incoming Professional Services or Managed Services requests.

Understanding of services order setup and billing needs.

Process/Detail Oriented/Self Motivated.

Ability to pivot and reprioritize tasks throughout the day based on business needs.

Desire to learn about IT Products & Services.

Advanced knowledge of Microsoft Applications (Outlook and Excel specifically).

Good work ethic, self-discipline, persistence, the ability to work independently or as a team.

Demonstrate Excellent Communication & Customer Relationship Skills.

Understanding of the U.S. Federal landscape.

Preferred

Some college or military service preferred.

Previous work experience supporting the U.S. Federal sector and with the supply chain is a strong plus.

Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.