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Company

Holman · 7 hours ago

Automotive Retail Finance Director (F&I)

United States

Full-time

Remote

Lead/Staff, Director/Executive

$112K/yr - $177K/yr

8+ years exp

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Responsibilities

Support F&I activity within the region.

Collaborate with General Managers (GMs) to optimize Finance and Insurance (F&I) department performance, focusing on Production per Vehicle Retailed (PVR) and product penetrations.

Partner with GMs to recruit new staff and minimize turnover in the F&I department.

Ensure effective onboarding and training for new hires.

Assist GMs in evaluating and managing the F&I department.

Ensure adherence to all compliance policies and report any violations to the GM and National VP of Finance and Insurance.

Stay updated on federal and state regulations, including Red Flags, OFAC, Privacy Notice, credit applications, and safeguards.

Ensure all F&I staff are ACE certified.

Ensure new Finance and Insurance consultants are trained on company policies and systems, including but not limited to: F&I product training, Darwin menu training, and digital contracting training

Continuously improve the skills of F&I staff through organized training sessions, including boot camps, Focus Meetings and Development visits.

Actively take part in T/O to F&I training as needed, among other sales/FI training

Help with deal closures and resolve any issues with unresolved spots or Contracts in Transit (CITs).

Maintain strong relationships with lenders to meet their expectations.

Assist with desking practices and deal flow management.

Ensure minimal product leakage and maximize relationships with Assurant by working closely with their field force.

Monitor and resolve any Customer Satisfaction Index (CSI) issues.

Provide regular reporting to General Manager, Market Director, and other stakeholders to include activity detail, accomplishments, insights and other evaluations.

Perform all other duties and special projects as assigned

Qualification

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Automotive Retail ExperienceF&I Department ManagementState RegulationsMS Office ProficiencyF&I Product TrainingCustomer Satisfaction ManagementBudget ManagementTalent Development

Required

Bachelor's degree required

Minimum 3 years experience leading a team within an automotive dealership

Extensive knowledge and experience within Automotive Retail and general knowledge of areas, departments and/or function(s) within and across other disciplines

Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Thorough understanding of federal and state regulations affecting automotive finance, including Red Flags, OFAC, Privacy Notices, and credit application

Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure

Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function

Optimizes the talents of team members for the strategy of the business

Make appropriate course corrections when executing the strategic plan

Successful team building

Establishes measurable results, objectives and milestones for self and others

Develops frameworks for measurements and reports on results

Develops successors and talent pools

Excellent organizational skills and attention to detail

Excellent time management skills, with a proven ability to meet deadlines

Excellent analytical and critical thinking skills.

Ability to prioritize tasks and to delegate them when appropriate

Adjusts quickly to new or changing work environment

Applies broad business and management expertise to drive financial and operational performance across multiple departments and/or functions

Executes departmental and functional business plans and contributes to the development of discipline strategies

Directs the allocation of resources to meet financial performance requirements

Directs the resolution of highly complex or unusual business problems that cross functions and/or disciplines

Influences or provides input to forecasting and planning resources; may manage allocated budget

Decisions are guided by discipline and/or business strategies and priorities

Superior verbal and written communication skills

Responsible and accountable for the communication process

Able to clearly articulate the company’s vision for the future

Helps others understand the broader organizational vision and purpose

Excellent interpersonal, counseling, and negotiation skills

Actively solicit feedback; share and address; adjust plans as necessary; follow through

Influences superiors and is capable of selling their ideas to the organization

Excellent presentation skills

Effectively coaches, gives performance feedback and provides development opportunities within related multiple areas or departments and/or function(s)

Regular and frequent engagement in face-to-face communication

Inspires teams’ success by creating the right working climate

Leads out front and is visible

Inspiring, motivating, encouraging and accountable

Interaction with others requires understanding, influencing and supporting people, through applying technical knowledge or rational arguments, aimed at causing action or acceptance by others