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Company

Lumen Technologies · 7 hours ago

Principal Network SRE

United States

Full-time

Remote

Senior Level, Lead/Staff

$128K/yr - $198K/yr

12+ years exp

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Responsibilities

Lead team’s daily activities, partner collaboration, production readiness program

Curation and implementation of a production readiness program to create consistent and repeatable processes for onboarding and managing systems components.

Mentor/guide/coach others in their technical skillsets and career development

Subject Matter Expert for network automation platform applications, services, and hosting environments. Focused on core components, supports directly with expertise and escalates to responsible team but remains engaged and learns

Collaborative development and driving of new tools, utilities, and capabilities to improve support processes and efficiency. These may include solutions for observability, alerting, production code change management, and more

Ensures applications/services are always running effectively, including continuous monitoring and alerting, empowering operations and development to help manage the services efficiently

Lean in on automation of deployment pipelines (CI/CD), infrastructure provisioning, and scaling to ensure seamless performance of new deployments

Proactive incident management - investigation and resolution of service outages and unplanned downtime; proactive minimization and prevention of incident recurrence.

Participates/leads blameless retrospectives after incidents to analyze what went wrong, implement fixes, learn from the experience, and prevent future incidents through knowledge and tooling

Documentation for KB/KT/FAQ about the environments. Self-served knowledge on tap so we can “run it together”.

Documentation of standardized operational workflows to ensure adherence to requirements and dissemination best practices for production readiness and operationalization

Coach and mentor others in the business processes implemented in the team's applications, services, and workflows to provide resolution to support problems

Effectively manage and deliver multiple initiatives in parallel while maintaining ownership of keys areas of responsibility across the organization

Indirectly influence the work of others to drive production readiness and operationalization of system and service components

Effectively estimate the time it will take to perform tasks and deliver or influence the work to be completed within those timeframes

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Network architectureNetwork automationAnsiblePythonIncident managementLayer 1 networksLayer 2 networksLayer 3 networksEdge ComputeBGPMPLSContinuous integrationHigh AvailabilityZero downtime deploymentCoachingSoft skills

Required

Bachelor’s or master’s degree or equivalent experience

12+ years of related experience in software development, systems engineering, and/or networking

3-5 years previously demonstrated leadership experience required

Network skills are REQUIRED, previous network architecture/engineering/operations preferred

Strong understanding of network technologies including Internet, Ethernet, IPVPN, Edge Compute, and Optical transport

Strong Layer 2 knowledge of ethernet switching equipment and switching architectures used on Lumen’s Internet networks

Working level experience with protocols and standards used on Lumen’s networks such as BGP, IS-IS, MPLS, BFD, LLDP, RPKI, BMP

Strong understanding of Ansible, Python, and/or other common technologies used in network automation

Working Knowledge of: Asynchronous programming concepts and distributed systems design, Source code repositories and continuous integration and delivery practices, Zero downtime deployment strategies, High Availability and Multi-Region architectures, OpenAPI, Swagger, and other API standards, Distributed Systems Management