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Company

USAble Life · 6 hours ago

Director-Competitive Intelligence & Analysis

Little Rock, AR

Full-time

Remote

Lead/Staff, Director/Executive

$105K/yr - $194K/yr

7+ years exp

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Responsibilities

Directs all company market research and industry benchmarking efforts demonstrating exceptional business knowledge across all areas of the company

Liaison with internal and external industry specialists to source, dissect, and distill relevant data and trends regarding competitor products and service capabilities, financial performance, and market positions versus the business and its partners. Provides insightful analysis of relevant issues to leaders, accompanied by recommendations to consider for possible strategic action

Applies broad industry knowledge and deep business acumen to inform department leads of competitor capabilities, positions, and trends to advise on internal projects and strategic objectives, leveraging deep knowledge of our products and services to identify and quantify competitive risks or advantages

Contracts and consults with experts at multiple industry benchmarking entities (e.g.: LIMRA, Eastbridge, Milliman, Smith Group, etc.), to direct our participation in over 65 benchmarking studies per year including, sourcing, synthesizing, and highlighting relevant market intelligence and competitive threats to inform business units about competitor financials and products, as well as overall industry trends

Plans, develops, and executes custom research projects for company leaders across a broad range of topics such as vendor identification and selection, book of business financials, market size and share and penetration studies to facilitate strategic scorecard initiatives and projects, delivering insightful read-outs to senior leaders on the research findings and implications for our business

Compiles, dissects, evaluates, and assesses industry studies and news items to identify and highlight relevant competitive intelligence issues of import, developing collected research into succinct executive summaries of salient details for business leaders with an emphasis on potential impacts to our business and with actionable recommendations for proactive solutions

Advises and supports business across the organization on industry trends and competitive positions to inform strategic departmental projects

Designs and conducts target-specific financial and market share research to inform leadership, supporting scorecard and other strategic priorities for business development objectives

Oversees data collection, filtering, vetting and correction, sorting, and combining of appropriate data elements as differently specified by each independent study

Collaborates with multiple business areas to manage deadline adherence and data verification prior to study submission

Leads the study completion, tracking and evaluation process using broad industry expertise and deep familiarity with business practices to analyze and summarize relevant implications to the business from the final study reports

Develops, implements, and maintains strategic tools to capture and share relevant competitive information and artifacts for the organization including "KLUE," Competitive Intelligence Sharepoint site, INSight newsletter, and a searchable library of news items for competitive trend analysis

Represents the business at formal and informal industry Competitive Intelligence Workgroup conferences, forums, and discussion panels to gather unpublished market intelligence of potential strategic value to the company

Lead the Legislative Action Sub-Committee of the Risk Management Committee, ensuring that we are tracking, mitigating, and capitalizing on legislative action and decisions impacting our products and markets

Performs other related duties and responsibilities as assigned

Qualification

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Healthcare knowledgeEmployee benefits knowledgeMarket researchIndustry benchmarkingMS Office WordMS Office ExcelMS Office PowerPointDatabase skillsRelationship managementCoaching skillsInsurance laws knowledgeProfessional image projectionPostgraduate degreeState lifeHealth insurance licensesTeamwork skillsProject management

Required

Strong working knowledge of healthcare and employee benefits programs and products

Strong product knowledge

Excellent oral, written, and interpersonal communications skills

Excellent relationship management skills

Advanced level skills in MS Office Word, Excel, and Power Point

Strong database and professional industry software programs skills

Excellent teamwork, leadership, and coaching skills

Ability to maintain currency knowledge of state insurance laws, rules, and regulations for multiple geographical locations

Ability to project a professional image in dealing with senior management and external contacts

Ability to build relationships, credibility, and trust

Ability to prioritize multiple, conflicting priorities in a fast-paced environment while maintaining a professional approach to problem resolution

Bachelor's Degree or equivalent experience

7-10 years' experience with 3-5 years' management experience in health, dental, life, AD&D and/or disability insurance

Or, equivalent military experience

Preferred

MBA or post graduate degree (preferably M.S. in Research Science or M.S. in Data Analytics)

10+ years' experience in health, dental, life, and/or disability insurance with experience directing and managing multiple workstreams across a broad spectrum of resources within the organization

1-2 years' experience leading managers or multiple teams

State life and health insurance licenses or ability to obtain within deadline