Cerbo · 1 day ago

Billing Assistant

Portland, OR

Full-time

Remote

Entry Level

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Responsibilities

Monitor edits to user accounts and update billing subscriptions accordingly

Provide customer support via email or phone when clients make inquiries about their invoices, need their information updated, and/or have questions about navigating changes to their staff

Update records in our internal client management software, and issue/ track new client sign up paperwork

Assist with processing client cancellation requests

Qualification

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