Be an early applicantLess than 25 applicants

Company

Cloudflare · 8 hours ago

IT Product Manager Quote to Order Systems

Hybrid or Remote

Full-time

Remote

Senior Level, Lead/Staff

$147K/yr - $179K/yr

10+ years exp

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Responsibilities

Q2O Process Ownership: Serve as the primary point of contact and partner for both business (Finance and Pricing) and IT Enterprise Applications (delivery) teams, focusing on Quote-to-Order processes.

Requirements Gathering: Collaborate with the business to gather, document, and analyze business requirements, objectives, outcomes, and end-user needs to align people, processes, and systems within the Q2O context.

Q2O Product Roadmap: Lead the vision and strategy for the Q2O product scrum team, working closely with product owners to develop a comprehensive roadmap aligned with business goals.

Q2O Technology Strategy: Drive and influence the overall QTO IT roadmap (including CPQ), ensuring a strong focus on Q2O business performance, scalability, and risk mitigation.

Technical Knowledge Transfer: Provide knowledge transfers and vision to technical teams and TPMs, ensuring clear and concise Q2O requirements are understood for successful implementation and go-live.

Stakeholder Alignment: Maintain regular communication with business stakeholders and IT delivery leads to ensure ongoing alignment on Q2O system roadmap placement and timelines.

Technology Market Analysis: Track the technology market, identifying and staying informed about emerging applications or new product capabilities that align with Cloudflare's Q2O technology stack.

Vendor Relationships: Lead and nurture relationships with platform vendors, influencing their roadmaps and sharing their capabilities with the business to support Q2O objectives.

Vendor Selection: Partner with Procurement to lead the vendor selection process for new Q2O technologies, including research, evaluation, demos, and presenting recommendations to leadership.

IT Governance: Adhere to and instill IT Planning and Governance structures, including running Q2O steering committee meetings, meeting with functional leaders, and ensuring alignment between business and IT teams.

Roadmap Management: Lead weekly roadmap meetings with delivery leads to collaborate on Q2O priorities, roadmap placement, risk management, and capacity issues.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Pricing SystemsQ2O Process ManagementRequirements GatheringQ2O Roadmap ManagementBusiness AdministrationComputer ScienceDeal Desk KnowledgeGTM SystemsFinance SystemsSalesforceOracleBilling SystemsStakeholder ManagementERP SystemsCRM SystemsContracting ProcessesChannel Business ModelsSubscription Pricing ModelsEnd-to-End ProcessesTechnology Market AnalysisVendor ManagementIT GovernanceProject ManagementStripe

Required

BA/BS in Business Administration or Computer Science, or an equivalent combination of education and experience.

Minimum of 10 years experience with pricing system experience including complex knowledge and deep understanding of deal desk, pricing operations, etc.

Experience with GTM and finance systems.

Strong sense of urgency, ability to manage priorities and tight deadlines in a fast-paced and ambiguous environment.

Strong ability to communicate with executive leadership, think on a strategic level, and communicate the strategy across the various product teams.

Highly organized and able to juggle many tasks without losing sight of the highest priority items.

Demonstrated ability to communicate clearly to technical and non-technical audiences, and project manage multiple concurrent projects with varying internal stakeholders and demands.

Excellent written and verbal communication skills with the ability to communicate effectively and efficiently in a global fragmented environment.

Exposure to common ERP & CRM systems; Preferred experience on Salesforce or Oracle.

Contracting processes, understanding of Channel Business Models (Direct/Partner) with a focus on Subscription and usage based pricing models.

Experience with business processes which drive End to End Quote or Order processes.

Experience with billing systems, Stripe preferred, operating in a high-growth SaaS model.