Technical Account Manager - Automattic Special Projects Team @ Automattic | Jobright.ai
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Technical Account Manager - Automattic Special Projects Team jobs in United States
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Automattic · 1 day ago

Technical Account Manager - Automattic Special Projects Team

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$85K/yr - $130K/yr
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Comp. & Benefits

Insider Connection @Automattic

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Helping our partners use Automattic’s products—particularly WordPress, WooCommerce, Jetpack, and Sensei LMS.
Troubleshooting, investigating, and writing detailed GitHub Issues.
Sharing knowledge, tools, and tips to help team members.
Cultivating strong relationships with our partners to understand their business/operational needs and how Automattic’s products can meet those needs.
Communicating clearly and effectively to a diverse set of partners with varying levels of technical aptitude.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

WordPress admin expertiseWordPress Block EditorSite buildingWooCommerceGitHub IssuesDNS configurationEnglish writing skills

Required

An advanced level of WordPress admin expertise, including:
Experience designing, publishing, and debugging content using the WordPress Block Editor.
Understanding how a website makes use of Posts, Pages, and Custom Post Types.
Ability to identify which themes and plugins are active on a site, and what they are responsible for.
Excellent English writing and communication skills, with an aptitude for taking technical language and making it understandable.
Ability to triage requests, escalating needs outside the skillset/scope of the role to other team members.
Comfortable creating structure in ambiguous situations and pursuing a clear path forward.
Effective problem solving, conflict resolution, and context-switching.
Distilling goals and wishlists into concrete next steps.
Remaining undaunted by managing risks in high-stakes situations.
An eye for detail, and an innate desire to close out all items on a project checklist.

Benefits

Open vacation policy

Company

Automattic

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Automattic is a global tech company that offers WordPress, WooCommerce, and other web solutions.
dateFounded in 2005
location
San Francisco, California, USA
people-size1001-5000 employees
web-link
http://automattic.com

Funding

Current Stage
Late Stage
Total Funding
$985.9M
Key Investors
Salesforce VenturesInsight PartnersTiger Global Management
2021-02-17Series E· $288M
2020-05-15Secondary Market
2019-12-11Series Unknown· $80.6M

Leadership Team

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Matt Mullenweg
CEO
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Paul Maiorana
CEO, WooCommerce
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Recent News

Law360
WordPress Parent Must Restore WP Engine's Access
2024-12-12
Silicon Republic
WordPress owner Automattic ordered to stop blocking WP Engine
2024-12-12
OMR Reviews
WooCommerce & WordPress als Online-Shop
2024-11-29
Company data provided by crunchbase
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