Beyond Finance · 9 hours ago
Call Center Operations Administrator
United States
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Provide day to day auditing and review sales agents call recordings
Find discrepancies in sales process and provide reporting
Provide data to help the sales management team
Monitor performance indicators
Manage sales tracking tools and report on important information
Qualification
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Required
1-2 years experience supporting inside sales environment
Experience working in a CRM, preferably Salesforce
Basic experience in Excel or Google Sheets
Experience supporting a team
Forward looking thinker, who actively seeks opportunities and proposes solutions
Highly resourceful team-player, with the ability to also be effective independently
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Analytical and multitasking skills
Benefits
Considerable employer contributions for health, dental, and vision programs
Generous PTO, paid holidays, and paid parental leave
401(k) matching program
Merit advancement opportunities
Career development & training
Company
Beyond Finance
Beyond Finance provides financial services to help individuals overcome debt and gain financial peace of mind.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$805MKey Investors
Comvest Credit Partners
2023-08-22Debt Financing· $635M
2021-02-08Debt Financing· $110M
2021-01-01Series Unknown
Leadership Team
Ruchir Doshi
Director of Product Management
Recent News
2024-12-03
Built In Chicago
2023-12-14
Company data provided by crunchbase
