Midi Health · 9 hours ago

Patient Service Representative

United States

Full-time

Remote

Entry Level

$20/hr - $20/hr

2+ years exp

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Responsibilities

Serves as the first point of contact for patients

Assists patients with: verifying information, scheduling appointments, and updating Electronic Health Record (EHR)

Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services

Gains confidence from the patient through competent job performance and effective communication

Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering the optimal patient experience

Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with conflicting priorities

Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options

Ensure the privacy of each patient’s Protected Health Information (PHI)

Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives

Qualification

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