Manhattan OMS Consultant (L2/L3 support) @ Integrass | Jobright.ai
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Manhattan OMS Consultant (L2/L3 support) jobs in United States
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Integrass ยท 1 day ago

Manhattan OMS Consultant (L2/L3 support)

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Cloud InfrastructureInformation Services
Hiring Manager
Eric Smith
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Responsibilities

Provide L2/L3 support for Manhattan OMS, ensuring the smooth operation of order management processes in a retail, distribution, or e-commerce environment.
Ensure that the OMS system integrates seamlessly with other business applications.
Take care of system maintenance and providing recommendations for system improvements to optimize business operations.
Troubleshoot, analyze, and resolve OMS-related issues such as order processing error.

Qualification

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Manhattan OMSL2/L3 supportSystem administrationConfigurationOrder fulfillmentInventory managementLogisticsSupply chain processesIT project experienceHandling critical production incidentsPost-incident reviewsOrder processing error

Required

Minimum of 7+ years in IT project experience, with at least 3+ years of experience in Retail Manhattan OMS production support within the retail industry
Strong experience with Manhattan OMS, including system administration, configuration, and troubleshooting.
Understanding of retail and distribution business processes, including order fulfillment, inventory management, and logistics.
Understanding of order management workflows, inventory management, and supply chain processes.
Proven experience in working on complex IT projects in a production environment, particularly in the retail sector
Experience in handling critical production incidents, troubleshooting complex issues, and leading post-incident reviews
Provide L2/L3 support for issues related to Manhattan OMS, handling more complex problems escalated from L1 support teams
Troubleshoot, analyze, and resolve OMS-related issues such as order processing error

Company

Integrass

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Integrass is a technology solutions provider that creates customized, end-to-end IT solutions to clients

Funding

Current Stage
Growth Stage

Leadership Team

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Arathi Rajagopalan
President & CEO
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Company data provided by crunchbase
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