SWYFT Solutions · 8 hours ago

SOLIDWORKS Training and Technical Support Specialist

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Hiring Manager

Stephen Wierenga

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Responsibilities

Field technical support phone calls and emails and provide resolutions to client issues

Maintain CRM with latest client facing activities

Create technical content (blogs, YouTube videos, etc.) to promote successful education or aid in technical troubleshooting

Engage in technical communities and user groups surrounding partner solutions

Develop and maintain training curriculum and content

Execute scheduling, attendance management, and other administrative tasks necessary for training courses

Be a SOLIDWORKS and 3DEXPERIENCE Works expert to discuss and educate on the products internally and externally

Lead live client-facing training sessions

Keep internal and external teams up to date on latest product updates

Continuous development with training and certifications

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

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