National Service Bureau ยท 1 day ago
Collections Specialist
Bothell, WA
Full-time
Remote
Mid Level
$80K/yr - $120K/yr
4+ years exp
Maximize your interview chancesFinancial ServicesInsurance
Insider Connection @National Service Bureau
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Communicate via phone with people with all backgrounds and personalities
Make outbound calls (75+/day)
Utilize software to note accounts and communicate with insurance companies
Negotiate and lead conversations to recover the highest balances for our clients
Communicate with team members to coordinate on accounts
Document accounts with proper notes to ensure quick communication
Adhere to company policies and procedures
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
At least 4 years of collections experience
Meet the collector target metrics
Secure home office consisting of: Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
Clear and professional backdrop
Strong ability for empathy
High level of professionalism
Great communication skills
Ability to stay motivated and positive
Attention to detail
Experience with time management
Computer and typing skills
Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day
Benefits
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance
Paid Vacation, Holidays, and Sick Time
401(k) plan + employer matching contributions
Medical, Dental, Vision Insurance with employer contributions
Company provided EAP (Employee Assistance Program)
Company
National Service Bureau
About National Service Bureau National Service Bureau (NSB) is a debt recovery agency founded in 1986 that specializes in subrogation and commercial collections.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dave Conyers
Chief Executive Officer
Brandon Conyers
Chief Operations Officer
Company data provided by crunchbase
