Jitsu · 1 day ago
Senior Revenue Operations Manager
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Responsibilities
Design and implement a cohesive RevOps strategy to drive alignment and collaboration across Marketing, Sales, and Client Success.
Partner with the VP of Sales to ensure alignment on revenue goals, forecasting, and go-to-market strategies.
Build and maintain scalable processes that improve efficiency across the revenue organization.
Continuously evaluate and refine sales and marketing processes to ensure consistency and operational excellence.
Develop frameworks for tracking and improving customer lifecycle management, from lead generation to deal closure and retention.
Provide insights and analysis on pipeline health, forecasting, and revenue metrics to inform strategic decision-making.
Create dashboards and reports for leadership to track key performance indicators (KPIs) across revenue functions.
Oversee the revenue technology stack, ensuring seamless integration and adoption of tools like CRM, marketing automation platforms, and customer success software.
Partner with IT and other stakeholders to evaluate new technologies that enhance team productivity.
Develop and manage a repository of enablement materials, including playbooks, case studies, competitive intelligence, and training resources.
Collaborate with product marketing to create content that equips sales teams to address customer pain points effectively.
Lead the onboarding and ongoing training of sales and revenue teams, ensuring proficiency in tools, processes, and strategies.
Act as the central point of coordination between Marketing, Sales, and Client Success to streamline workflows and improve handoffs.
Collaborate with Finance and leadership on budgeting and resource allocation for revenue initiatives.
Qualification
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Required
Bachelor’s degree in Business Administration, Marketing, or a related field.
8+ years of experience in Revenue Operations, Sales Operations, or a similar role within a high-growth organization.
Proven track record of implementing and scaling RevOps strategies and technologies, ideally within SaaS or logistics industries.
Strong understanding of CRM systems (e.g., Salesforce), marketing automation tools, and customer success platforms.
Demonstrated ability to analyze data, identify trends, and drive actionable insights to improve performance.
Exceptional communication and collaboration skills, with the ability to work effectively across teams and levels of the organization.
Experience in sales enablement, including content creation, training, and process documentation.
Strong project management skills, with a results-driven approach to executing complex initiatives.
Company
Jitsu
A last-mile delivery service that helps brands like American Eagle, HelloFresh and Nespresso meet and exceed customer expectations
Funding
Current Stage
Growth StageTotal Funding
$44.72MKey Investors
Ajax StrategiesEclipse Ventures
2022-10-19Series Unknown· $7.8M
2021-11-23Series Unknown· $1.5M
2020-10-31Series B· $20M
Recent News
SalesTech Star
2024-02-22
2024-01-25
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