Webster Bank · 19 hours ago

Anlst, Field Ops

Remote-Massachusetts

Full-time

Remote

Mid Level

$45K/yr - $65K/yr

3+ years exp

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Responsibilities

Conducts detailed Account Reviews of Banking Centers & Business Banking Teams.

Ensures that results and corrections of the Account Reviews are communicated using NARP and/ or written means.

Collaborate with assigned FO Partner to communicate review findings to ensure a consistent and united message.

Prepare and communicate monthly reports to Consumer Banking Leadership Teams and analysts as needed for the BCN Operations Scorecard.

Identify critical procedural/process deficiencies in relation to new accounts and recommends updates to account procedures, guides, and training objectives.

Works on various projects and collaborates with the Field Operations Team on administrative tasks as determined by The Managing Director of Field Operations & Administration.

Attend Regional Meetings to provide coaching and procedure updates as needed.

Ensure compliance with all regulations, policies, and procedures.

Qualification

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Operations experienceBanking Center experienceNew account opening proceduresBanking products knowledgeProject management