Be an early applicantLess than 25 applicants

Company

Hungryroot · 10 hours ago

Sr. IT Systems Administrator

United States

Full-time

Remote

Mid, Senior Level

$94K/yr - $115K/yr

5+ years exp

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Artificial Intelligence (AI)Consumer Goods

No H1B

Hiring Manager

Terence Tsui

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Responsibilities

• SaaS Management & Optimization : Oversee SaaS tools, manage integrations (e.g., Okta, Google, Stripe, Netsuite), enforce IAM (SSO, MFA, RBAC), optimize licenses, and mitigate shadow IT risks.

• Infrastructure & Device Management : Manage office and warehouse networking and internet connectivity, secure remote access (VPN / Zero Trust), and administer company devices using MDM solutions.

• User Support & Training : Lead IT onboarding/offboarding, provide technical support, and develop self-service resources and training for employees.

• Cybersecurity & Compliance : Ensure company security via threat detection, response tools, employee training, and adherence to data privacy and retention needs as prescribed by finance and legal team.

• IT Operations & Automation : Automate processes (e.g., provisioning, workflows), manage incident response, and maintain disaster recovery and backup strategies.

• Vendor & Budget Management : Assist in vendor contract reviews, track usage and cost, and optimize hardware/software spending.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT administrationGoogle WorkspaceOkta integrationNetwork securityMDM solutionsIT service management toolsNetworking knowledgeWindows operating systemMac operating systemSaaS applicationsEmployee training

Required

5+ years experience in a hands-on IT administrator role.

Proficiency in administering Google Workspace.

Proficiency working with and integrating Okta with common SaaS applications.

Experience with IT service management tools (e.g., Jira, ServiceNow) and has first-hand experience in improving help desk processes.

Experience with user administration of a wide range of SaaS applications where not everything is (or can be) integrated with Okta or has SSO.

Solid practical networking knowledge, hardware and software; proficiency in managing small-medium sized office networking via solutions such as UniFi.

Deep understanding of network security and data privacy practices and all common threat vectors. Has experience setting up counter-measures (e.g. VPN, zero-trust frameworks) to prevent or mitigate vulnerabilities.

A strong understanding of day-to-day computer operations, familiar with both Windows and Mac operating systems.

Strong troubleshooting skills for resolving hardware, software, and connectivity issues.

Experience with remote laptop management via MDM, e.g. JumpCloud.

Experience with physical asset procurement, management and tracking.

Excellent communication and interpersonal skills to support and train employees across various technical proficiency levels.

Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.

Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Benefits

Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide!(There are one or two company events per year where we will require you to fly to location to assist in A/V setups)

Equity

Unlimited vacation policy

Universal paid parental leave

Monthly Hungryroot credit for delicious, healthy groceries

Comprehensive health, vision, dental, and life insurance

Wellbeing benefits including One Medical, Spring Health, LiveHealth, Rightway care concierge, and more

401k with Match

A work from home stipend to support your initial home-office setup