Erika4Travel · 11 hours ago
Work From Home-Customer Service Representative
United States
Full-time
Remote
Entry Level
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No H1B
Insider Connection @Erika4Travel
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Responsibilities
Industry Knowledge: We provide full training!
Knowledge of travel industry trends, destinations, and products a plus
Familiarity with various travel services, such as flights, hotels, car rentals, cruises, and travel insurance a plus
Communication Skills:
• Excellent verbal and written communication skills
• Ability to effectively communicate with clients, suppliers, and team members
Customer Service Skills:
• Strong customer service
• Ability to handle customer inquiries, complaints, and requests professionally and efficiently
• Exceptional organizational skills to handle multiple tasks and bookings simultaneously
• Attention to detail to ensure accurate and error-free bookings
Problem-Solving Skills:
• Ability to quickly and effectively solve problems that may arise during travel arrangements
• Resourcefulness in finding alternative solutions for clients
• Cultural sensitivity and awareness to cater to the diverse needs of clients from different backgrounds
Legal and Regulatory Compliance:
• Understanding of travel regulations, visa requirements, and other legal aspects related to international and domestic travel
Teamwork:
• Ability to work well on your own and motivation to meet goals
Adaptability:
• Flexibility to adapt to changes in the travel industry, such as new technology, regulations, or trends
Certifications:
• Included in your training once offer is accepted
Qualification
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Required
Must have a computer, tablet or mobile device
Must be 18 or older
Must be Proficient in English
Preferred
Knowledge of travel industry trends, destinations, and products
Familiarity with various travel services, such as flights, hotels, car rentals, cruises, and travel insurance
Bilingual
Company
Erika4Travel
Whether you're looking for a cruise, plane tickets, accommodations, or the whole package, we have you covered! Simply tell one of our specialists where you want to go and we'll help you figure out the rest.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
