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Company

SGS & Co · 23 hours ago

Director of Growth – Merchandise Services

United States

Full-time

Remote

Lead/Staff, Director/Executive

$130K/yr - $140K/yr

10+ years exp

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Responsibilities

Collaborate closely with other Growth Team members globally, including Directors, VPs, and the EVP of Growth, as well as Commercial Leaders within our core teams.

Serve as the Strategic New Business Leader, becoming a trusted resource across SGS & Co. You will act as the primary liaison between potential new clients, existing clients seeking expansion, and our internal cross-functional teams.

Ensure the timely and successful delivery of RFP submissions, lead discovery calls, manage credential presentations, and strategize solutions tailored to client needs.

Identify and respond to client needs and requests, positioning SGS & Co as the first point of contact for new business opportunities in North America.

Drive the growth of SGS & Co's new business pipeline, acting as the secondary point of contact for new opportunities in your region, supporting the VP of Growth, who serves as the primary point of contact.

Champion the development and expansion of commercial print opportunities, focusing on innovative strategies for Point of Purchase (POP) and Point of Sale (POS) printing for campaigns.

Sell and manage the production of sales samples and mockups for new product launches, facilitating distribution to clients' trade and sales teams.

Develop and market short-run print production that cater to customized, small-scale printing needs for specific client projects.

Proactively generate new clients from the initial discovery phase through to pitching, fostering relationships, and overseeing the first project's execution before transitioning the business to Client Service teams.

Leverage expertise in commercial printing to enhance client proposals and deliver high-impact solutions that meet the evolving needs of the market.

Get immersed in the exciting, fast-paced, SGS & Co Culture to be able to present our strategic solutions to new and existing clients.

Oversee New Business Development as part of the Enterprise SGS & Co Growth Team - must be able to identify all opportunities and needs with any new leads and speak to potential opportunities involving all aspects of our services.

Develop a trusted advisor relationship with key accounts and customer stakeholders.

Attend conferences and industry events to foster new leads across SGS & Co.

Ability to apply insights and support RFPs, new business needs and new client lead meetings.

Effectively present and communicate rationale and solutions to clients across an array of both Marks and SGS services.

Ability to build credential decks in keynote and/or pptx.

Ability to multi-task and problem-solve on a daily basis.

Ongoing - Recommend improvements in the New Business Design process and utilization of resources and subject matter experts.

Write larger scale or strategic proposals, RFPs, estimates and SOWs based on new client requests from the Growth/NBD team – must ensure alignment from subject matter experts, VP of Growth, EVP of Growth and SVP of Commercial Accounts.

Forecast and track key metrics, communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

New Business DevelopmentClient Relationship ManagementCommercial Printing ExpertiseRFP SubmissionSales PresentationsMarket AnalysisMac OSMicrosoft WordMicrosoft ExcelPPTXDesign-Print Process Knowledge

Required

Bachelor’s degree in business administration or Sales

Minimum 10+ years of experience in new business, account management and/or leadership

Minimum 10+ years of experience working with clients on packaging, reprographics, production print, digital, marketing communications, image carriers, print production

Proficient using Mac OS, Microsoft Word, Excel, and PPTX

Experience in Client Service and leading Client relationships/partnerships

Experience in commercial print environment

Making new client relationships and cold calling potential clients to gain an active pipeline

Command an audience and feel comfortable presenting to large groups / clients

Have a positive, proactive attitude towards opportunities and potential problems

Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

Superior written and interpersonal communication skills that can flex and navigate easily across multiple clients and project teams

Thorough understanding of the design - print process