93 applicantsPosted by Agency

Company

JLL · 1 day ago

Communications Manager

Chicago, IL

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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Responsibilities

Establish and maintain relationships with the Account Leadership team to roll out new initiatives and identify areas of improvement to aid with their success.

Identify and partner with internal JLL SMEs to ensure strategies are effective.

Effectively support the account by clearly communicating expectations, accountabilities and providing performance feedback for continuous improvement

Persuasive oral presentation and group facilitation skills / ability to effectively promote and articulate concepts.

Liaison with client’s Corporate Communication Department to garner support and coordinate planned communication activities

Drive adherence to established processes and demonstrate agility and creativity to meet dynamic business needs.

Bring Organization and simplification to all processes

Identify gaps in processes and provide possible solutions

Drive adoption on new initiatives and system trainings working closely with performance manager.

Identify key priorities for each project and work to align organizational stakeholders and form overall program.

Periodically review and provide feedback on baseline Operations process and procedures to fit the needs of the account

Manage the development of Playbook subsidiary Standard Operating Procedure

Bring organization to highlight the benefits of an integrated, cross-functional team

Coordinate and ensure timely preparation of required client reports

Coordinate Account Management Assessment

Collaborate with account team to develop reporting formats and content, including monthly reports, quarterly business review (QBRs) presentations and other required reports and presentations

Oversee Rewards & Recognition Program, including budget for program

Foster an inclusive environment

Support account plan to develop High Value Talent (HVT)

Lead account’s communications to the team and to the Client. This includes not only taking on a leadership role in gathering, maintaining, and disseminating information, but also establishing systems, processes, policies and incorporating team involvement

Establish/execute communications plan and meeting cadence

Analyzing issues, assist with staff interviews, formulating communications plans and making recommendations as needed

Ensure adherence to JLL and Client branding for presentations

Collaborate with business teams to ensure alignment and support of core strategies and initiatives and ensure consistency of messaging, as well as 'tell our story' to the client organization

Support Diversity, Inclusion & Belonging initiatives

Focus on change management, the primary responsibility will be to elevate the reputation of the FM program among various operating companies and articulate the value of the CRE team.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client Relationship ManagementProject ManagementMicrosoft OfficeCrisis ManagementBudget ManagementStrategic PlanningDesktop PublishingMentoring

Required

Bachelor’s Degree or 8 years relevant experience

Degree in Journalism, Communication or Marketing.

A creative thinker with demonstrated success in translating broad concepts and ideas into clear and logical communications, leveraged in multiple venues

Executive presence and professionalism

Excellent grasp of communication trends and issues

Significant management and strategic planning experience

Ability to work independently

Excellent verbal and written communication, editing and presentation skills

Strong project management skills, schedule management, crisis management, budget management, etc.

Unyielding attention to detail that results in zero errors/defects

Ability to mentor, coach and work collaboratively with cross-functional groups

Flexible and able to work in a fast-paced environment

Proficient in Microsoft Office applications and desktop publishing programs