Quantum Integrators ยท 20 hours ago
Cisco UCCE / Upstream Works for Finesse Developer
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Responsibilities
Design, develop, and maintain applications using Cisco UCCE and Upstream Works for Finesse platforms.
Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
Implement and customize call flows, agent interfaces, and reporting tools within Cisco UCCE and Upstream Works for Finesse.
Troubleshoot and resolve technical issues related to these platforms, ensuring high availability and performance.
Stay updated with the latest industry trends and best practices in Cisco UCCE and Upstream Works for Finesse development.
Qualification
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Required
Proven experience in developing and implementing solutions using Cisco UCCE and Upstream Works for Finesse.
Proficiency in programming languages such as Java, JavaScript, and SQL.
Strong knowledge of contact center technologies, call routing, and telephony systems.
Ability to analyze complex technical problems and provide effective solutions.
Excellent communication and collaboration skills to work effectively with different teams and stakeholders.
Preferred
Cisco UCCE and Upstream Works for Finesse certifications are a plus.
Company
Quantum Integrators
IT Consulting at its Best! Quantum Integrators is an international strategy and business consulting group whose mission is to help clients create and sustain competitive advantages.
H1B Sponsorship
Quantum Integrators has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (62)
2022 (28)
2021 (35)
2020 (60)
Funding
Current Stage
Late StageCompany data provided by crunchbase