Colorectal Cancer Alliance · 23 hours ago
Salesforce Specialist
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $110K/yr
5+ years exp
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Responsibilities
Salesforce Configuration: Manage and optimize Salesforce Non-Profit Cloud and Health Cloud, tailoring configurations to support business needs and user requirements.
Prior experience in healthcare workflows, tools, frameworks in patient data management, care coordination, or population health.
Data Integration cross-cloud/cross-platform: Collaborate with the Integration Developer to integrate Salesforce data with other applications and platforms including AWS and GCP, ensuring seamless data flow across all systems.
Customization & Development: Implement and support custom objects, workflows, reports, dashboards, and other Salesforce features to improve operational efficiency and data accessibility.
User Support & Training: Provide technical support and training to end-users, ensuring effective utilization of Salesforce tools and best practices.
Lightning and Visualforce: Utilize Lightning client/server-side (javascript/Apex) and/or Visualforce/Apex as needed for custom development, scalability and best practices.
Data Management: Oversee data quality within Salesforce, ensuring accuracy, security, and compliance with organizational and regulatory standards.
API Management: Work with REST and SOAP APIs to support integrations with other platforms, enabling Salesforce to function as part of a cohesive digital ecosystem.
Familiarity with iPaaS for Salesforce data integration workflows, as well as experience with data visualization platforms (e.g. Tableau and SF Einstein Analytics) highly desirable.
Experience integrating with EHR/EMR systems (e.g., Epic, Cerner, Allscripts).
Security & Compliance: Implement security best practices to protect sensitive data and ensure compliance (e.g. HIPAA) with data governance policies.
Knowledge of programming languages such as Python or JavaScript for custom scripting, API integrations, and troubleshooting is also valuable.
Cross-Functional Collaboration: Partner with the Director of Systems/Platform Engineering and other team members to align Salesforce solutions with broader digital strategies.
Project management lead for multiple Salesforce-related projects simultaneously, ensuring timely delivery and alignment with organizational goals, is essential. Agile or other PM methodologies involving cross-functional collaboration on iterative development cycles.
Experience engaging with technical teams, non-technical stakeholders, and vendors to gather requirements, define project scope, and report progress effectively is required.
Documentation & Reporting: Maintain clear documentation on Salesforce configurations, workflows, and best practices; provide regular reports on system performance and usage.
Qualification
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Required
Bachelor’s degree in Information Technology, Computer Science, or related field.
5+ years of experience managing Salesforce Non-Profit Cloud / CRM environments.
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder).
Experience with data integration, including working knowledge of APIs (REST/SOAP) and iPaaS solutions.
Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
Prior experience in healthcare workflows, tools, frameworks in patient data management, care coordination, or population health.
Data Integration cross-cloud/cross-platform: Collaborate with the Integration Developer to integrate Salesforce data with other applications and platforms including AWS and GCP, ensuring seamless data flow across all systems.
Customization & Development: Implement and support custom objects, workflows, reports, dashboards, and other Salesforce features to improve operational efficiency and data accessibility.
User Support & Training: Provide technical support and training to end-users, ensuring effective utilization of Salesforce tools and best practices.
Lightning and Visualforce: Utilize Lightning client/server-side (javascript/Apex) and/or Visualforce/Apex as needed for custom development, scalability and best practices.
Data Management: Oversee data quality within Salesforce, ensuring accuracy, security, and compliance with organizational and regulatory standards.
API Management: Work with REST and SOAP APIs to support integrations with other platforms, enabling Salesforce to function as part of a cohesive digital ecosystem.
Security & Compliance: Implement security best practices to protect sensitive data and ensure compliance (e.g. HIPAA) with data governance policies.
Knowledge of programming languages such as Python or JavaScript for custom scripting, API integrations, and troubleshooting is also valuable.
Cross-Functional Collaboration: Partner with the Director of Systems/Platform Engineering and other team members to align Salesforce solutions with broader digital strategies.
Project management lead for multiple Salesforce-related projects simultaneously, ensuring timely delivery and alignment with organizational goals, is essential. Agile or other PM methodologies involving cross-functional collaboration on iterative development cycles.
Experience engaging with technical teams, non-technical stakeholders, and vendors to gather requirements, define project scope, and report progress effectively is required.
Documentation & Reporting: Maintain clear documentation on Salesforce configurations, workflows, and best practices; provide regular reports on system performance and usage.
Preferred
AWS-certified experience preferred.
Familiarity with healthcare and non-profit environments is a plus.
Company
Colorectal Cancer Alliance
We are the Colorectal Cancer Alliance — a nation of allies determined to end the second deadliest cancer.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Sapienza
Chief Executive Officer
Jeannie Moore
Co-founder, Patient Support Navigator and Community Manager
Company data provided by crunchbase
