ECPI University · 14 hours ago
Online Software Development Academic Support Specialist
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Higher Education
Insider Connection @ECPI University
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Responsibilities
Support students in the form of coaching, tutoring and/or mentoring
Qualification
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Required
Bachelor’s degree in CIS from a regionally accredited institution.
1-2 years prior work experience within the past 5 years required
The highest levels of integrity at all times
Ability to work in a 5-week accelerated course environment
Ability to quickly build connections with students using strong interpersonal skills (including approachability and empathy)
Attentive listener, and able to see multiple perspectives
Exemplary interpersonal skills, verbal and written communication skills
Experience supporting distance learning students in higher education or other setting
Experience in a student-centric and hands-on learning environment
Ability to prioritize multiple, competing tasks and meet deadlines in a fast paced environment
Demonstrated knowledge and understanding of both current practices and emerging trends in distance learning and related technologies
Orientation toward results
Preferred
Coursework in application, data, and infrastructure architecture disciplines preferred.
Benefits
Competitive compensation
Retirement plan
Health Advocate
Some industry certifications
Employee Assistance Program (EAP)
Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance)
IPad/Computer Purchase Program
Employee Referral Program
Company
ECPI University
According to the National Student Clearinghouse Research Center, the average time it takes for a student to earn their bachelor’s degree is 5.8 years.