46 applicants

Company

MetLife · 16 hours ago

Director - Operational Risk Management

United States

Full-time

Remote

Lead/Staff, Director/Executive

$100K/yr - $165K/yr

8+ years exp

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Asset ManagementFinancial Services

H1B Sponsor Likely

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Responsibilities

This position will support US LoBs, EMEA, and Asia risk activities.

Support Global Customer Service & Operations in the understanding of their risk environment.

Support Global Customer Service & Operations in maturing their view of risks through execution of the Non-Financial Risk Assessment process, Targeted Reassessment process, and management of self-identified issues.

Manage and maintain accurate process, risk and control data within GRC tool (OpenPages).

Support global control activities aligned with the Enterprise Non-Financial Risk Policy and Standard.

Support the development of risk related metrics/indicators, alignment to performance metrics, and implementation of dashboard reporting.

Develop, implement, and provide reporting on Non-Financial Risk Assessment and other risk activity outcomes (both detailed and executive level summaries).

Support business capabilities globally to mitigate risks above tolerance.

Support one-view of risk through alignment with Service & Operations, Global Risk Management, Compliance, and Internal Audit.

Adopt and apply maturity enhancements to risk activity execution.

Apply a continuous improvement mindset while instilling an experimentation and agile approach.

Support and communicate department strategy/vision effectively to business partners.

Coordinate and collaborate, while building strong relationships, within GCSO and others including Audit, IT, SOX, Compliance, ORM, Office of the Corporate Information Security Officer (CISO), and others as appropriate.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Risk ManagementGRC toolsReporting developmentRisk assessment processFinancial services experiencePowerBITableauRisk trendsOpenPagesArcherFraud riskCompliance riskLegal riskOther languagesTeamwork skillsRelationship building

Required

8+ plus years of Risk Management or related Internal Audit/Risk & Control Environment experience, with progressive responsibility

Experience in execution of a risk assessment process and use of ‘GRC’ tools

Strong interpersonal and teamwork skills – including oral and written communications, relationship building, collaboration, and influencing – across a broad range of levels in the organization

Ability to work in an ambiguous environment with a continuous improvement/maturity mindset

Problem solver with the ability to translate information into actionable recommendations

Demonstrated ability to develop and implement reporting for audiences at varying levels within the organization

Ability to work flexible hours to support Operations partners globally

Preferred

Risk related or other certifications (e.g. CPA/CIA/JD)

Bachelor’s degree in business, Accounting, Risk Management, or related field

Minimum of 5 years in the financial services industry, preferably insurance

Preference for candidates with experience utilizing PowerBI or Tableau for analytics

Knowledge of GRC technology: OpenPages, Archer, etc.

Understanding of latest risk trends in financial services

Knowledge of Global Operations in a financial services environment

Ability to speak other languages (Spanish, Chinese, Portuguese, Japanese, other)

Experience in Fraud, Compliance, and/or Legal/Regulatory risk

Benefits

Comprehensive health plan that includes medical/prescription drug and vision

Dental insurance

No-cost short- and long-term disability

Company-paid life insurance

Legal services

Retirement pension funded entirely by MetLife

401(k) with employer matching

Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance

Employee Assistance Program (EAP)

Digital mental health programs

Parental leave

Volunteer time off

Tuition assistance

Company

MetLife

Glassdoor

3.9

MetLife is a provider of insurance, employee benefits, and financial services .

Founded in 1868

New York, New York, USA

10001+ employees

http://www.metlife.com

H1B Sponsorship

MetLife has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (61)

2022 (165)

2021 (96)

2020 (78)