Vercel · 1 day ago

Director, Sales Operations

Remote - United States

Full-time

Remote

Director/Executive

$225K/yr - $285K/yr

8+ years exp

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Responsibilities

Own management, design and optimization of the Sales Operations work intake and prioritization process, collaborating with key stakeholders and GTM Systems to ensure impactful project delivery and to drive improved business performance.

Drive continuous improvement of our sales technology stack to ensure data integrity, reliability, and scalability— managing the implementation and reconfiguration of systems to boost sales productivity, improve reporting accuracy, and enable new GTM programs.

Lead, mentor, and build a high-performing sales operations and strategy team, fostering a culture of collaboration, innovation, and continuous improvement.

Develop and maintain reliable metrics, reporting, and dashboards to monitor sales performance and provide actionable insights to sales leaders— establishing standards for data accuracy, consistency, and governance across the sales organization.

Drive compensation strategy, forecasting, and planning processes for our Sales organization, ensuring alignment across Finance, Operations, and Sales leadership.

Collaborate with sales leaders and AEs to develop and execute sales pipeline management discipline and process, including effective weekly forecasting cadences, account planning, and performance management.

Drive high-impact initiatives from end-to-end, including process improvements, system implementations, and strategic programs: managing requirements gathering, scoping, execution, and enablement.

Qualification

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Sales OperationsSalesforceGTM strategySales technology stackData analysisPerformance managementProject management

Required

8+ years of experience in Sales Operations, with proven experience coaching, building and leading high-performing teams

A strong executor who supports their team effectively, and embraces ownership and accountability for the team’s work and deliverables

Hands-on experience building an effective sales tech stack (Salesforce, Outreach, Gong, LinkedIn Sales Navigator, ZoomInfo, etc.), administration experience a plus

Deep understanding of both Enterprise Sales and PLG GTM motions at scaling and/or scaled SaaS businesses ($100M+ ARR)

Excellent analytical skills, with the ability to distill complex ideas and concepts into simple, actionable recommendations— backed by data

Exceptional leadership, communication, and collaboration skills, with the ability to influence and drive cross-functional alignment

Comfortable in a fast-paced environment with the ability to effectively prioritize, manage complex projects, deliver upon the most important initiatives, and meet deadlines