Fellers ยท 15 hours ago
Bilingual Customer Service Representative
United States
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Maintaining departmental service level targets
Responding to customer inquiries
Processing Orders
Providing positive customer experience by maintaining a positive, empathetic and professional demeanor toward customers at all times
Have basic product knowledge
Keep accurate records of customer interactions, transactions and complaints
Effectively communicate and collaborate with colleagues as necessary for a seamless customer experience
Additional duties as assigned
Qualification
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Required
Minimum 1 year experience in a Call Center Customer Service role
Strong customer service and active listening skills
Excellent communication skills
Ability to prioritize work and manage time effectively
Basic computer skills
High school diploma
A passion for customer advocacy
Proficient with Microsoft Office Suite
Company
Fellers
Fellers is a wholesale vinyl supply company.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-12-02Acquired
Leadership Team
Bruce Brown
Chief Information Officer
Frank Fellers
Founder
Company data provided by crunchbase
