Kemper · 10 hours ago

Material Damage Team Manager

West Los Angeles, California

Full-time

Remote

Mid Level

$78K/yr - $128K/yr

3+ years exp

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Responsibilities

Clearly define, document, and communicate performance expectations for the Material Damage team. Mentor, coach, and train direct reports to achieve desired goals and position objectives.

Monitor and document ongoing performance utilizing objective data and subjective observations to measure individual and team performance results.

Collaborate with direct reports to provide accurate and ongoing performance feedback and promote career development.

Partner with Human Resources to develop and administer performance development plans, when appropriate.

Recommend employees for promotions, salary adjustments, and termination as necessary.

Assist Sr. Manager in analyzing management report data to identify trends that impact customer service, quality, and profitability.

Proactively assess claims outcomes and assist in developing strategies to maintain or improve performance.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Automobile damage estimatingTotal loss evaluationSalvage handlingManagement experienceComputer estimating systemsAuto construction techniquesRepair techniquesLicenses maintenance

Required

3+ years’ experience with automobile physical damage estimating and/or repair and experience with total loss evaluation and salvage handling.

Good analytical skills necessary to evaluate production staffing requirements, and to problem solve and make decisions.

Familiarity with computer estimating system(s) and auto construction and repair techniques.

Must apply for and maintain all applicable licenses required by the state to which the individual is assigned.

May need to travel on short notice.

Heavy workloads, subject to deadlines, constant interruptions.

Position requires the ability to work in potentially adverse weather conditions and the ability to view all parts of a vehicle including the interior and undercarriage.