ALTA IT Services, LLC · 9 hours ago

Program Manager

Baltimore, MD

Contract

Remote

Senior Level, Lead/Staff

8+ years exp

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ConsultingInformation Technology

Growth Opportunities

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Responsibilities

Manages complex program(s) or strategic initiatives that span organizational boundaries, and have a significant legal and/or financial impact to CareFirst Business. Identifies process improvement opportunities and takes action to implement enhancements to maximize outcomes and growth.

Coordinates with internal and external stakeholders to launch, maintain, and enhance complex program(s). Provides direction and motivation to project teams in a matrixed environment. Drives outcomes by fostering a collaborative culture. Manages relationships with key stakeholders, including management and vendors.

Measures, evaluates and reports on program(s) performance related to ROI, customer satisfaction, and other organizational metrics. Effectively forecasts and manages people, process and technology related resources to ensure successful achievement of corporate goals.

Guides stakeholders and leadership through key decisions and communicates and coordinates activities internally and across network of partners.

Qualification

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Healthcare industry experienceAgile environmentBudget managementProject ManagementVendor managementProcess ImprovementMicrosoft ApplicationsCertified Project Management Professional (PMP)Data synthesisStakeholder management

Required

Must have a minimum of 8 + years of Project or Program Management experience

Healthcare industry experience HIGHLY preferred – will be working on a project involving healthcare data

Experience working in an Agile environment

Experience managing budgets from a minimum of $2 million +

Experienced in working with vendors

Education Level: Bachelor's Degree

Education Details: Business Management or related field

In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience

Ability to synthesize large complex data and analysis into clear, concise, executive level presentations that allow for rapid grasp of business problem or opportunity and understanding of feasible solutions

Effective understanding of how functions integrate within the division and the strategic concept behind the corporate goals

Ability to translate business needs as it relates to technology, systems, and vendor platforms

Ability to identify and shepherd strategic opportunities that have a significant impact on the organization

Ability to establish working relationships and influence/persuade across all levels of leadership including C-Suite

Knowledge and discipline of Process Improvement

Use of Microsoft Applications