NextGen Healthcare · 16 hours ago
Sr. Specialist II, MCS
United States
Full-time
Remote
Senior Level
7+ years exp
Maximize your interview chancesAnalyticsElectronic Health Record (EHR)
Hiring Manager
Rick Maestas
Insider Connection @NextGen Healthcare
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Responsibilities
Protect data, software, and hardware by coordinating, planning and implementing network security measures.
Consistent interaction with external clients including recurring calls, virtual troubleshooting sessions, and regular email cadence.
Troubleshoot, diagnose and resolve hardware, software, and other network and system problems.
Monitor server performance to determine if adjustments need to be made.
Implement and operate server, storage and backup infrastructure systems.
Migrate, restore, and configure SQL databases between data centers
Participate and assist in Disaster Recovery planning, testing, and execution.
Manage the internal shared confluence site for internal reference materials.
Facilitate project turnover and/or hand off is completed and ensure hosting client projects transition from implementation to client success smoothly.
Perform other duties that support the overall objective of the position.
Qualification
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Required
Expertise in Windows Platform Administration, Network Administration, AWS Cloud Solutions, SQL, Linux, and Sumo Logic.
Protect data, software, and hardware by coordinating, planning and implementing network security measures.
Consistent interaction with external clients including recurring calls, virtual troubleshooting sessions, and regular email cadence.
Troubleshoot, diagnose and resolve hardware, software, and other network and system problems.
Monitor server performance to determine if adjustments need to be made.
Implement and operate server, storage and backup infrastructure systems.
Migrate, restore, and configure SQL databases between data centers.
Participate and assist in Disaster Recovery planning, testing, and execution.
Manage the internal shared confluence site for internal reference materials.
Facilitate project turnover and/or hand off is completed and ensure hosting client projects transition from implementation to client success smoothly.
Perform other duties that support the overall objective of the position.
Bachelor's Degree in Computer Science, Computer Software or related field.
7+ years Cloud based computing.
Amazon Web Services (AWS) or cloud-based services experience.
Project Management Professional (PMP) certification.
AWS or Cloud-based certification.
Strong understanding of cloud computing, database management, and systems integrations.
Deep knowledge of troubleshooting functionality between information systems.
Proficiency of SQL and technical tools such as Sales Force, SAP, Confluence, Jira, PowerBI, and Mavenlink.
Skill in: Communication (oral, written), interpersonal, customer service skills; analytical, critical thinking skills, organized with attention to detail.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Ability to comprehend complex technical topics and specialized information.
Preferred
Experience with NextGen Healthcare Practice Management; Electronic Health Record, or other PM systems and workflows.
General healthcare experience in Acute or Ambulatory settings.
Project Management experience (Mavenlink preferred).
Company
NextGen Healthcare
NextGen Healthcare offers a range of software, services, and analytics solutions to medical and dental group practices. It is a sub-organization of Quality Systems.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Mumbai Angels
2023-09-06Acquired
2015-02-16Series Unknown
Leadership Team
David Sides
President and CEO
T
Truong Le
Founder and CEO
Recent News
2024-12-17
Morningstar, Inc.
2024-11-21
Company data provided by crunchbase
