Prelim · 7 hours ago

Software Engineer, Implementations (Austin Remote)

San Francisco

Full-time

Remote

Mid Level

$100K/yr - $120K/yr

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Computer Software

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Responsibilities

Own the onboarding of customers and ensuring their success using Prelim

Be a thought partner to Prelim customers to help them build out complex forms for new teams and use cases

Tackle technical limitations or opportunities in Prelim that need solving via code (e.g. a bug, a missing feature, etc.) or partner with our product engineering teams to tackle the problem

Be the voice of our customers and represent their needs to the rest of the organization

Present the results of our work to a wide ranging audience from engineers to C-suite executives

Demo Prelim and answer questions about how to make the best use of the product

Create technical content to demonstrate best practices

Suss out the blockers for a customer in adopting Prelim — and overcome them through content, education, product improvements, and training

Serve as the primary, ongoing technical point of contact for our users

Help interview and grow the implementation engineering team

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

REST integrationsSOAP integrationsNode.jsPythonRubyClient facing communicationPostgreSQLTeamwork abilities