National Veterinary Associates · 6 hours ago
Business Systems Analyst
United States
Full-time
Remote
Mid, Senior Level
$78K/yr - $83K/yr
5+ years exp
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Responsibilities
Act as liaison between business stakeholders, technology team members and 3rd party vendors to implement enterprise applications solutions
Understand business problems and apply best practice methodologies to define, scope, document, and validate the requirements
Create user stories
Continually assess business needs and opportunities with business leaders to improve processes and technology solutions
Create business processes maps to define to-be-processes
Participate in technology evaluation (RFI, RFP and other system selection efforts) to ensure that selected solution meets current and future business requirements
Develop test cases and test scripts for unit, user, end-to-end, regression and integration testing
Participate and provide required support for testing activities
Provide on-going support for GP applications including systems administration, problem research and issue resolution
Analyze data to maintain data integrity, security and controls
Develop reports and dashboards using standard reporting tools
Maintain and update appropriate project and support documentation including business requirements documents, SOPs and end user training guide etc.
Act as BA and project manager to deliver small to medium technology initiatives
Monitor and report user adoption of deployed solutions
Qualification
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Required
Bachelor's degree in Information System or Technology, Accounting, Business Administration, or equivalent combination of training and experience.
At least 5 years of experience with veterinary and/or medical systems OR compatible combination of education and experience
Ability to maintain confidentiality of information required
Strong expertise in evaluating, implementing and supporting SaaS and on prem platforms (Service Management, Intranet Portal, Employee Service Center, Collaboration, low-code/no-code platforms)
Possess a core competency in system usage, configuration and modification
Advanced proficiency in Word, Excel, PowerPoint and dashboard visualization tools
Passionate about process improvement, learning new technologies and providing outstanding customer service by providing systems support
Professional verbal, written and interpersonal communication skills
Ability to perform root cause analysis
Effective analytical and problem solving skills
Excellent time management skills and ability to manage competing priorities simultaneously
Ability to train and assist others with systems usage
Diligent work ethic. Must be self-motivated and able to take the initiative to get the job done
Ability to collaborate effectively to drive alignment across cross-functional stakeholders
Preferred
Experience with supporting ITSM, HRSD platform (ServiceNow), Intranet portal (LumApps), low-code/no-code platforms (QuickBase, Smartsheet, Lucidchart) – are a Plus
Benefits
Bonus
Benefits
Company
National Veterinary Associates
National Veterinary Associates is a provider of veterinary and pet care services for hospitals and communities.
10001+ employees
H1B Sponsorship
National Veterinary Associates has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (6)
2022 (2)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$128MKey Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M
Leadership Team
Luuk Hoogeveen
Chief Financial Officer
Peter McPhee
Chief Financial Officer
Recent News
Business Wire
2024-05-28
Company data provided by crunchbase
