CuraLinc Healthcare · 17 hours ago

Senior Client Relationship Manager – Student & Families

United States

Full-time

Remote

Senior Level

5+ years exp

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Responsibilities

Manage Business Relationships: Oversee the relationships with a defined portfolio of school district clients, ensuring that the EAP and wellness programs meet the specific needs of these sectors.

Consultative Recommendations: Provide expert guidance and recommendations to help clients optimize the use of EAP and wellness programs by students, parents, care givers, and families ensuring they align with their needs.

Client-Specific Engagement Strategy: Collaborate with client plan sponsors (e.g., school administrators, teachers, student health services, union leadership, and municipal HR departments) to develop and implement engagement strategies for EAP and wellness programs tailored to educational environments.

Program Performance Evaluation: Continuously assess and refine program performance both internally and externally, identifying areas for improvement while ensuring compliance with public sector regulations and unique client requirements.

Market Understanding: Develop and maintain a deep understanding of the role of CuraLinc's product suite within the healthcare benefits landscape, specifically how it applies to school districts.

Client Presentations: Represent CuraLinc Healthcare in presentations to current and prospective municipal and school district clients, highlighting the benefits of EAP and wellness solutions and ensuring alignment with their organizational goals and student and family needs.

Qualification

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B2B Account ManagementClient Services ExperienceHealth Care KnowledgeMicrosoft Office SuiteProject ManagementOrganizational ExpertiseRelationship Building

Required

Five (5) or More Years of B2B Account Management/Client Services Experience

Stable Employment History

BS/BA Degree

Proficiency within the Microsoft Office Suite

Preferred

Experience in Health Care, Employee Benefits or Insurance (EAP, Wellness/Wellbeing, Clinic, TPA, Carrier, Broker, PBM, Medical Mgmt., Health Technology, etc.) with a focus on municipal or educational sectors preferred