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Company

Kicksaw · 14 hours ago

Salesforce RevOps Strategist - 100% Remote

Bend, OR

Full-time

Remote

Mid Level

$100K/yr - $150K/yr

4+ years exp

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ConsultingInformation Technology

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Responsibilities

Define a procedure and process to ensure solution delivery

Act as a solution architect, designing an efficient, scalable solution for implementation

Confidently analyze the impact of the solution on the state of the business goals

Advise on business processes for business units, to ensure streamlined workflows

Accountable for all elements of the On-Demand project including scheduling, risks, dependencies, and issues to deliver exceptional value and client satisfaction

Manage On-Demand project scope and changes

Resolve issues, conflicts, and critical path deliverables

Ensure projects are proceeding according to scope, schedule, and quality standards via internal team collaboration and client communication

Translate any business requirement into options for the customer, explaining the pros/cons of each

Stay organized and disciplined about tracking projects, delivery, and timelines

Comfortable meeting ad hoc with the customer to get a sense of technical requirements

Communicate clearly and succinctly via email, Slack, or over the phone

Provide realistic estimates for work and delivery times

Build and maintain relationships with customers, in any capacity

Retain happy clients with a CSAT score of 3.5+

Qualification

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Salesforce implementationClient-facing experienceSalesforce Certified AdministratorProject managementSalesforce Certified Platform App BuilderSalesforce Certified Business AnalystSaaS project managementDeclarative automationSolution designTask managementBusiness strategyMulti-client managementSalesforce data object modelIntegrated app configurationDocumentation

Required

4+ years of SFDC implementation experience

1+ years of project management experience

1+ years of client-facing experience

Required Salesforce Certifications: Salesforce Certified Administrator (SCA), Platform App Builder, and Salesforce Certified Business Analyst

Previous experience in high-tech SaaS project management experience, including gathering requirements from the client, tracking and planning projects, and working with business stakeholders within a cross-functional matrix environment

Understands limits of declarative tools; knows when to engage Engineering

Proficient with complex declarative automation, reporting, dashboards, salesforce data object model

Proficient with solution design, integrated app config/support, and documentation

Demonstrated strong technical skills

Strong task and client management skills

Adept at project management, leadership, and business strategy

Ability to work with and manage multiple clients/projects simultaneously

Proven ability to demonstrate and drive for results and accountability of business needs