CVS Health · 14 hours ago

ServiceNow Hardware Asset Manager – HAM Pro

Hartford, CT

Full-time

Remote

Mid, Senior Level

$83K/yr - $222K/yr

5+ years exp

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Responsibilities

Collaborate with stakeholders to define and implement asset management strategies that align with business objectives.

Partner with asset discovery team to ensure accurate and comprehensive asset records.

Develop and maintain policies, procedures, and documentation related to IT asset management.

Perform regular audits and assessments to identify areas for improvement and optimization.

Provide guidance and support to clients on asset management best practices and compliance requirements.

Act as a subject matter expert on the ServiceNow platform, staying informed about new features and capabilities.

Drive continuous improvement initiatives to enhance asset management processes and efficiency.

Collaborate with cross-functional teams to integrate asset management with other IT service management processes.

Participate and provide input for Hardware Assessment Management Internal/External audits.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Hardware Asset ManagementServiceNow HamProData AnalysisExcelVisioInternal/External AuditsFinanceProcurementTechnical WritingMicroFocus Asset ManagerReporting MS AccessReporting Power BICertified Software Asset Management (CSAM)Structured Problem SolvingHardware Vendors IBMHardware Vendors DellHardware Vendors HPHardware Vendors CiscoServiceNow CMDBHardware Asset Manager Certification (CHAMP)Collaborative Teamwork

Required

5+ Years of Asset Management Experience - Subject Matter Expert of Hardware Asset Management Practices

Understanding of Finance and Procurement (accounts payable, depreciation, net book value, fixed assets, sourcing)

Proficient in the use of ServiceNow HamPro

Experience with Excel, Visio

3+ years of experience leading teams of 5 or more

3+ years of experience working with internal and/or external audit teams

Experience working with major hardware vendors (IBM, Dell, HP, Cisco, etc.)

Hardware Asset Manager certification (CHAMP)

Has a collaborative approach to teamwork

Proficient in Technical Writing

Demonstrated ability to use structured problem solving and available tools to quickly evaluate problems, identify root cause, create action plans, assess impact, and develop resolution options.