PM Pediatric Care · 8 hours ago
Application Analyst
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ChildrenHealth Care
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Responsibilities
Performer in Workday configuration and testing support, Primary liaison between technology and Workday operations.
Optimizing Workday business processes, integrating new software, and performing diagnostic tests. Keeping track of technological advancement and trends in Workday.
Oversee enterprise interfaces, establish procedures for assessing and integrating new interfaces, and consistently enhance the efficiency of existing links between internal and external software, hardware, and communication systems to ensure seamless data exchange.
Review existing processes to identify end-to-end improvement opportunities.
Monitoring the state of critical transactions, integrations, and operational jobs.
Consults with stakeholders on upstream and downstream impacts when there are changes; can identify potential impacts to people, processes, and technology.
Implement business process automation that propels the business forward by reducing costs and increasing revenue at PM Pediatrics.
Consults with managers and other departments to determine POIS needs.
Conduct data analysis and discovery to identify trends and correlations to uncover insights. Recommend information that should be analyzed based on key indicators, works to determine root cause, and/or identify areas of concern.
Guide project discovery with relevant stakeholders to define business requirements.
Utilize process analysis/design expertise to design new or reengineer existing processes to implement new or changed procedures, eliminate duplicate effort, reduce errors, and increase efficiency and effectiveness; ensure seamless integration.
Document and analyze current and proposed future state workflows to identify areas for improvement through process mapping.
Partners with business leaders and subject matter experts (SME’s) to diagram existing business processes to varying and appropriate levels of detail.
Partners with business leaders and SME’s for user acceptance testing to ensure requirements are met.
Creates convincing problem statements using data and stories that accurately represent the impact of business process changes.
Use Workday Community to troubleshoot and identify ways to better utilize the system.
Special projects as needed.
Qualification
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Required
Bachelor’s degree in computer science, Information technology or Data Analytics with an emphasis in healthcare, information systems or related field required
Experience in process/system implementation, providing data integration and translations to support core operations
Experience using databases in a business environment with complex data sets and the ability to present information in a precise method
Experience using SQL (Structured Query Language) for data retrieval, transformation, and reporting
Hands-on experience with scripting languages like Python, JavaScript, Groovy, PowerShell, or Bash for task automation and integration
Hands-on experience working with APIs (REST)
The ability to multi-task and prioritize is essential in this role
Working knowledge of EHR clinical and financial systems
Ability to understand data structure and collaborate with non-technical staff to analyze needs and communicate system capabilities and recommendations
Strong verbal and written communication skills to communicate information to technical and non-technical staff
Able to concisely communicate problem areas and solution recommendations to varying levels of stakeholders, from front-line workers to executive management
Ability to work against tight timelines
Strong orientation to detail with the ability to project manage multiple high-visibility projects concurrently
Ability to develop and articulate written business definitions and documents
Preferred
Three (3) years of Workday with hands on experience using Workday Studio
Workday certification is strongly preferred
Strong experience in the areas of analytics, process mapping, and solution-based practices
Experience with relational databases such as SQL Server, Oracle, or MySQL, including querying, designing, and optimizing databases
Experience with business process automation tools
Experience with visual modeling, process mapping, value stream mapping, and process improvement. Using tools such as Visio or Lucidchart is a plus
Project management experience is a plus
Company
PM Pediatric Care
PM Pediatric Care is the nation's largest provider of pediatric urgent care for children and young adults age 0-26, with offices coast to coast, telemedicine, and now mental health services available.