Anywhere Real Estate Inc. · 12 hours ago

SVP Learning and Customer Success

United States

Full-time

Remote

Lead/Staff, Director/Executive

12+ years exp

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Responsibilities

The SVP develops and sets the direction for learning and development initiatives with high quality standards enabling agents and brokers to increase skills, and speed to proficiency.

Oversee the creation and execution of high caliber learning programs, including technical skills, compliance training, and ongoing skills development.

Deliver innovative programs that continually enhance broker, franchisee and team success leveraging metrics and a continuous improvement methodology.

Serve as a partner and thought leader to our internal key stakeholders, assessing current state, recommending improvements, providing market insights and continually shaping the future of what is next while also ensuring that learning programs enhance agent, broker and revenue producing team learning and drive business results.

The SVP designs career development paths unique to different client groups.

The SVP establishes and maintains a budget related to learning and development initiatives exploring the optimal mix between internal and external vendors and consultants.

Leadership of global Learning and Customer Success team, including hiring, coaching, and providing vision and mentoring a distributed team of 90+ employees.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales TrainingSales EnablementCorporate Learning DevelopmentData-Driven PracticesStakeholder ManagementCurriculum DevelopmentCoachingContinuous ImprovementLearning MethodologiesProject Management

Required

12+ years leading a high-performing, data-driven sales training, sales enablement or Corporate Learning and Development function in a fast-paced, multi-stakeholder driven environment

Exceptional stakeholder management skills, ability to anticipate, build incredibly strong client relationships and continually influence via quality delivery

Track record of leading VP+ level talent and building high performing teams

Proven success in delivering learning or learning program transformation; via developing high-quality curriculum, underpinned by data and market best practices

Strong people manager & record of accomplishment of leading globally distributed teams while creating a high engagement culture

Exceptional communicator and ability to synthesize complex information into concise narratives

Expertise leading complex company-wide projects & programs