National General · 8 hours ago

Auto Material Damage Claims Adjuster Trainee - National General

United States

Full-time

Remote

New Grad

$18.27/hr - $26.93/hr

2+ years exp

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FinanceFinancial Services

Actively Hiring

No H1B

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Responsibilities

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

Identifies customer needs and works to meet those needs using appropriate customer service skills

Determines subrogation or fraud potential and how to handle

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Qualification

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Claims InvestigationCoverage DeterminationLiability AssessmentUnderstanding Insurance PoliciesSubrogation HandlingFraud DetectionVehicle Damage AssessmentCustomer Service Skills

Required

Investigating and confirming the facts of loss for basic to advanced automobile accidents.

Determining coverage, liability, damages and otherwise adjusting and negotiating claims within limit of authority.

Partnering with assigned reps from fraud or subrogation areas to achieve best outcome.

Recognizing and identifying body parts of a vehicle and understanding of other potential property damage.

Identifying customer needs and working to meet those needs using appropriate customer service skills.

Determining subrogation or fraud potential and how to handle.

Applying intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.

Handling investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority.