Be an early applicantLess than 25 applicantsPosted by Agency

Company

CSI · 7 hours ago

Customer Service Representative

Paducah, KY

Full-time

Remote

Entry, Mid Level

1+ years exp

Maximize your interview chances

Financial ServicesInformation Technology

No H1B

Insider Connection @CSI

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Builds and maintains relationships with customers.

Responds to a work queue and resolves issues in a timely manner; escalates issues of a complex nature.

Demonstrates a basic knowledge of application functionality.

Provides information to the appropriate CSI department regarding customer issues and concerns.

Performs other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer service skillsComputer skills

Required

Technical education or job knowledge equivalent to a 2-year college or trade school.

The minimum amount of relevant work experience required to successfully perform the job is at least one (1) year.

Customer service skills

Mathematical skills

Communication skills

Reasoning skills

Computer skills

Administrative skills

Analytical skills

Listening skills

Preferred

Prefer a candidate in Amarillo, TX or Paducah, KY

Company

CSI

As a forward-thinking financial technology and software partner, we help community and regional banks, as well as organizations worldwide, solve their customers’ needs through open and agile technologies.

Founded in 1965

Paducah, Kentucky, USA

1001-5000 employees