30 applicantsPosted by Agency

Company

Varsity Tutors, a Nerdy Company · 11 hours ago

Educational Support Representative (Work from Home)

Remote - Bend

Full-time

Remote

Entry Level

$40K/yr - $43K/yr

Maximize your interview chances

EdTechInternet

Insider Connection @Varsity Tutors, a Nerdy Company

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Inbound calls and outbound call-backs to interested potential customers who have requested tutoring, course, or homeschool support.

Facilitate a consultative conversation to understand potential customer needs and recommend a customized solution.

Influence prospective student / family to complete purchase for services and/or schedule a follow-up conversation.

Achieve monthly performance targets by utilizing educational experience and top-notch company-provided training.

Attend paid live training facilitated remotely via Zoom and pre-recorded modules.

Ability to work some evenings and weekends after the completion of our training ramp.

Adhere to our proven guidelines/prompts to ensure consistent customer experience and sales achievement.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales skillsEducation experienceTeaching experienceTutoring experienceTechnical troubleshootingHigh empathyPassion for online learning

Required

High empathy and emotional intelligence, with the ability to understand families' educational needs and make product/service recommendations.

Comfortable asking for sale and payment for mutually agreed on solution.

Strong interpersonal skills and ability to adapt quickly in a high phone volume environment.

Strong desire to help customers achieve learning outcomes and passionate belief in the value of high-quality online learning.

Confidence in communicating via phone with potential clients.

Ability to work independently, troubleshoot technical issues, and multi-task in a fast-paced environment.

35-40 hours per week, requires evening shifts from 12pm - 8:30pm PST after completion of training.

Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.

Preferred

Education, teaching, or tutoring experience is preferred.

Bachelor's degree preferred.

Benefits

Health Insurance

401K matching plan with no vesting

Paid time off

Company-paid holidays

Equipment (MacBook and headphones)

Free Varsity Tutors Learning Membership for you and your household

Company

Varsity Tutors, a Nerdy Company

Glassdoor

3.3

Varsity Tutors, a Nerdy (NYSE: NRDY) company, is a leading platform for live online learning, with a mission to transform the way people learn through technology.

Founded in 2007