Altru Health System ยท 8 hours ago
HIM Application Analyst II
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Responsibilities
Ensures that all enhancement requests are being appropriately and adequately addressed in a timely fashion.
Takes responsibility for the problems reported and sees that a fix is provided to which the customer is kept informed and agrees. Coordinates and escalates with senior staff as appropriate to ensure that customer issues are resolved in a timely fashion.
Continues further education of systems and applications by collaborating with operational owners as well as senior staff.
Reviews and completes new build enhancements as appropriate, utilizing resources as needed.
Provide technical support, diagnosis of application errors and troubleshooting with system issues.
Participates in cross application testing with system changes, ensuring that the system changes are compatible with other applications workflow and processes.
Serves as a resource person for daily operational issues within the electronic medical record.
Implement applications, tools, and processes that assist operational owners with the management of data in patient care and the provision of health care.
Participates in the on-call rotation. Ensures that after hours coverage of customer support is maintained per department policies and procedures. Responds to calls in a timely manner, takes responsibility for the problems reported and follows through to ensure a resolution is provided to the customer.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Qualification
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Required
Associates - Computer and Information Science
Collaborates with users of Electronic Medical Record and/or Financial Applications
Responsible for the design, build, integration and configuration based on professional standards, regulations and patient safety
Maintains and builds on certifications needed for the position as appropriate
Develops an understanding of the assigned application and processes
Follows departmental procedures
Works on projects of moderate scope and complexity
Ensures that all enhancement requests are being appropriately and adequately addressed in a timely fashion
Takes responsibility for the problems reported and sees that a fix is provided
Coordinates and escalates with senior staff as appropriate to ensure that customer issues are resolved in a timely fashion
Continues further education of systems and applications by collaborating with operational owners as well as senior staff
Reviews and completes new build enhancements as appropriate, utilizing resources as needed
Provides technical support, diagnosis of application errors and troubleshooting with system issues
Participates in cross application testing with system changes
Serves as a resource person for daily operational issues within the electronic medical record
Implements applications, tools, and processes that assist operational owners with the management of data in patient care and the provision of health care
Participates in the on-call rotation
Ensures that after hours coverage of customer support is maintained per department policies and procedures
Responds to calls in a timely manner
Takes responsibility for the problems reported and follows through to ensure a resolution is provided to the customer
Performs other duties as assigned or needed to meet the needs of the department/organization
Company
Altru Health System
Altru Health System is an integrated healthcare system that provides services through an acute care hospital and a large home care network.
H1B Sponsorship
Altru Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (7)
2022 (8)
2021 (4)
2020 (12)
Funding
Current Stage
Late StageRecent News
2024-02-18
Grand Forks Herald
2024-02-18
Grand Forks Herald
2024-02-18
Company data provided by crunchbase